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Data Analyst - amaysim 🧡

Date: 17-Nov-2022

Location: Sydney amaysim HQ (ACS), Australia

Company: Singtel Group

 

 

 

About Us

At amaysim 🧡, it’s not just the customers that get all the Big Love – we make sure our people feel it too ! Our people are the staple of our culture and everything we do is driven by our four key values, with empathy at the heart of it all. We work hard and have fun in the  process and are always looking at new ways to innovate and inspire whilst remaining true to our roots.

 

 

About the Role

We’re looking for a passionate Data Analyst who has strong business acumen and a desire to fully engage and partner with Sales and Acquisition team. The key focus of this role is to drive insights and recommendations for sales optimisation across digital and retail channels.

 

The Data Analyst is part of a cross-functional team, working in a collaborative environment in an Agile way to drive insights into action. A key part of the role is to work with a wealth of data assets from retail partners, sales/ activation, and affiliate partners, plus external data sources to ingest and analyse data to provide detailed insights and recommendations to teams across the business, with a predominant focus to drive sales and acquisition activities across digital and retail channels

 

 

Key Responsibilities include:

  • Translate raw data into visualisation for stakeholders to understand
  • Support on all activity and aid in triaging of tasks to all parts of the DNA team
  • Monitor and report sales, activation and churn activities regularly and investigate any abnormalities
  • Own and manage the pipeline of work from Retail Sales to ensure delivery within agreed timeframe
  • Develop automated reports with key business indicators to provide continuous insights for business decisions
  • Identify opportunities for new and innovative approaches to common and new problems, whether this be new techniques or new technology.  This role must have a voice at the table when it comes to innovation
  • Enable the digital team to improve the efficiency of marketing and the effectiveness of digital channels
  • Pro-actively drive insights and recommendations for conversion rate optimisation, sales, and customer experience

 

 

 

About you

We are looking for the following experience, skills and  attributes:

  • Extensive experience in Data Analytics, particularly in an organisation that has a subscription customer base and digital marketing optimisation
  • Strong Stakeholder management, being able to work collaboratively with technical and non-technical stakeholders to achieve high quality deliverables driven by data
  • An analytical mindset with the ability to effectively interpret the business problem by extracting data
  • Advanced in the following - SQL querying, reporting and dashboard experience (Tableau, Power BI or similar) and MS Office Excel, word and Powerpoint.
  • Workflow-driven analytics experience (Alteryx or similar) or coding

 

 

 

 

Why amaysim?
Who says you can’t fall in love with your telco! With over 1 million happy customers and a ton of amazing awards in the pool room, we’re certainly feelin’ the love. Because at amaysim, that’s what we’re all about. Big Love to be precise. It starts with our great value little SIM, but it extends way beyond that.
 
Working at amaysim means you’re part of the Optus family. With a focus on growth, learning and personal development the team at Optus drive an open culture and celebrate individuality. Learn more about #LifeatOptus: https://www.optus.com.au/about/careers/life-at-optus
 
Life at amaysim is about leading with the heart and doing what it takes to keep the spark alive - with our customers and each other. We like to have fun – a lot of fun - and we believe in our culture so much that we think it’s our competitive advantage. If this sounds like your kinda vibe then don’t be shy, say hello! Big Love, amaysim 🧡