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Snr Infra Engr, Systems & DBA

Date: 19-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group


NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

As a Snr Infra Engr, Systems & DBA, the broad area of your job responsibilities will cover the following: 

  • Design, Deploy, Implement and manage and support data platform on premise or cloud based
  • Proactively understand the latest information of database platform services.
  • Good operational experience of data administration, with data analyst and data science exposure.
  • Support database migration and deploy to its platform.
  • Manage platform changes through change request process & provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Monitor & measure the performance & availability of platform proactively, and implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level, document & maintain the configuration of platform; provide regular reporting to relevant parties.
  • Ensure service level meet requirement. Propose and implement action plan when required.
  • Monitor system according to standard operations procedures.
  • Support platform service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
  • To provide 24x7 Support if necessary.

Ideal candidate should possess the following:

  • Diploma / Degree in Information Technology, Information Systems or equivalent discipline or database certification
  • 6-8 years of relevant experience in similar roles in with database maintenance, migration and upgrade
  • Required audit facilitation and database health check
  • A good team player and proactive in resolving issue