Delivery Engineer, Telco Cloud - Networks

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

The role of the Service Delivery and Operations Engineer is to deliver projects (build, expand, enhance)  on the Networks Cloud and follow through with the operations and maintenance of it to ensure that it meets the service level targets.

Key Responsibilities

Service Delivery

• Involve in technical planning, implementation and delivery for enhancement projects
• Develop and review test cases for the service
• Perform system and service testing to roll-out new related products and services.

Service Operations

• Responsible for supporting the daily operation of servers (HW & SW mainly in Linux OS) and storage systems.
• System and Platform Patch loading, implementation of software and hardware upgrades
• Perform and coordinate disaster recovery activity expeditiously in times of service disruptions so as to minimize service downtime and revenue loss. 
• Develop playbook and scripts to automate processes to improve operational efficiency
• May need to work outside normal working hours to carry out upgrades and patch loading as such activities may disrupt services.

Qualifications

A good engineering or computing degree

Knowledge on Virtualization, Cloud computing and OpenStack

Experience

3 years working experience on projects relating to VMware, OpenStack or other virtualization related technologies

Technical Skills

•            Basic knowledge on Linux Operating System

•            Basic knowledge on IP networking fundamentals

•            Certification in Red Hat OpenStack or equivalent

•            Certification in VMWare suite of technologies

•            Writing Shell Scripts

•            Certification in CCNA and/or CCNP

•            Project Management Professional