Delivery Lead, FIC

We have a great opportunity for a talented and self-motivated Delivery Lead (Financial Industry) to join NCS. At NCS, we seek to nurture talents in creating and developing innovative solutions. If you are passionate about new technologies and new ideas, NCS could be a place for you!

Role and Responsibilities:

You are required to have a full comprehension of NCS offering from application, infrastructure and communication engineering. Ensure that the service delivery management of all projects under the assigned customers meet the quality and customer satisfaction aside meeting the revenue and profitability targets of the delivery centres. You are also required to manage the staffing and developing of the skills of delivery resources to ensure that qualified resources are in place to meet project requirements.

It is important for you to establish responsive business relationship with customers, including problem reporting, escalation and resolution processes. Manage the risk and the impact of the customers' change request and identify all the implication downstream. The role requires deep system integration knowledge to be able to bring together cross-functional teams.

You are required to constantly look out for new technologies applications and ensure that the competency is built to deploy such technologies, developing deep engineering capabilities.

The ideal profile should have / be:

• Degree in Engineering, Computer Science or related discipline
• Minimum 15 years of project management experience;preferrable with experience in program management in the financial industry.
• Proven track record in assuming overall responsibilities and managing large scale projects; coupled with a driven and self-motivated personality;
• Experience in managing vendors and user environment; and
• Excellent communications and able to work well at all levels, including Senior Executive level