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Desktop Engineer

Date: 20-Nov-2020

Location: Singapore, Singapore

Company: Singtel

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.
 

As a Desktop Engineer, the broad area of your job responsibilities will cover the following: 

  • Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident & problem management.
  • Monitor & measure the performance & availability of systems proactively, implement corrective actions identified to improve performance & service level availability.
  • Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.
  • Configures, tests, and maintains LAN/WAN equipment and related services.
  • Create and maintain comprehensive documentation for network.
  • Attain key certifications for partnership with key vendors."


Ideal candidate should possess the following:

  • Diploma/ Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
  • Minimum 2-3 years of relevant experience working experience in backup / restore or disaster recrovery planning will be preferred
  • Able to work in a fast pace environment with analytical and problem solving skills
  • Possess initiative with positive working attitudes and customer services oriented