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Digital Sales Executive

Date: 31-Aug-2021

Location: Singapore, Singapore

Company: Singtel Group

 

Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.

 

Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.

 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020

 

 

Key Responsibilities:

  • Achieve set sales target, customer experience and other related FY targets for Digital Sales
  • Execute campaigns and tactical activities to drive online sales, traffic and contribution, while being able to do performance tracking and review
  • Work with various stakeholders (Developers, Business Operations) to ensure weekly promotions and UX implementation is accurate and timely
  • Content management of multiple asset spaces on Singtel.com 
  • Liaise with in-house designers/external design agency and Marcom to conceptualise and craft marketing collaterals 
  • Customer engagement – reaching out to customer base with targeted communications
  • Managing customer escalations from online purchases 
  • Support in verification of online orders
  • Stock management of accessories and devices to ensure smooth fulfilment

 

The ideal candidate should have/ be:

 

  • Degree/diploma in Marketing, Mass Communication, New Media or Business
  • Good debugging and troubleshooting skills
  • Excellent organizational, oral and written communication skills
  • Proficient in Microsoft Excel, Word Document, Powerpoint
  • Knowledge of Facebook, Instagram, Social Media & Email Marketing is a huge plus

A prior internship with eCommerce/Marketing background is a huge plus
 

 

 

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.