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Digital Sales Executive

Date: 16-Oct-2021

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020

 

What’s the role about?

  • Achievement of sales target set by the company through voice and digital support channels
  • Develop effective Sales pitch based on promotion, policies and product updates
  • Resolve escalated complaints from customers, customer service, sales support team and other sales streams
  • Assist customer Sales queries through different platform primarily on Chat, Outbound and Inbound
  • Be a SingTel Ambassador and suggest improvements, seek opportunities for innovation in customer service standards, policies and procedures for the company or department.

 

What do you need to succeed?

 

  • At least 1 year of experience in telemarketing or 6 months' experience in sales
  • Confidence in sales through traditional voice and digital sales support channels
  • Customer service oriented, target driven and challenge seeking
  • Ability to build rapport with customers and understand their needs
  • Effective team player
  • Lively, energetic, dynamic individual with friendly disposition
  • Able to perform in a fast-paced environment
  • Able to work rotating shift and weekends