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Director, Network Solutions & Services (NSS) Sales

Date: 20-Jan-2023

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


This role is an integral part of the sales organisation under Business Product’s (BP) Line of Business (LoB) for Network Solutions & Services (NSS) and drives the success of the Sales Specialist (SS) team. The NSS team is focused on partnering with customers on areas of ICT business with an objective of driving transformative technology leadership thereby helping to future-proof of their business and addressing problem statements of the modern ICT landscape.

Your primary responsibility is to lead a group of NSS SS and with this team, own, progress and land multi-towered deals with a long-term focus on annuity and managed services across customers spanning our extensive market segments. You will have the exciting opportunity to help drive the growth and shape technology infrastructure transformation plans for customers across the network and cloud (private, public and hybrid) landscape. Additionally, you will be responsible to work with extended teams to ensure the defined solutions are positioned with our customers to help accelerate adoption, in return achieving business value.

You will have the opportunity to work closely with mid to senior level customer stakeholder/s and to help build and execute their organisation’s transformation initiatives and projects with an objective of establishing Singtel as their trusted technology services partner.

Key Responsibilities:

  • Qualify and drive NSS scope opportunities.
  • Manage and mentor a team of Sales Specialists to achieve the collective team target.
  • Work with the market facing sales directors and their account managers to identify opportunities and drive growth.
  • Engage with named key customers and build long term strategic relationships and engagements.
  • Establish close working relationships internally as well as with customers and drive opportunities progressively.
  • Work with internal teams to orchestrate and support customer interests and opportunities.
  • Identify the key drivers, challenges and opportunities for Singtel with customers to provide best fit solutions with a competitive advantage.
  • Articulate the value of Singtel’s offerings in tune with customers’ plans/programs and adopt a partnership approach.
  • Engage with prospects through solution selling models defined by the organisation and drive pipeline.
  • Opportunity to coach and mentor junior members of the team and help them build complementary skillsets aligned to overall organisational direction.
  • Key aspects of this role would be to:
    • Manage large customer engagements and upsell additional services.
    • Drive tactical opportunities in addition to long term goals of annuity technology services engagements.
    • Develop and maintain key relationships with mid-senior level customer stakeholders.



  • At least a bachelor’s degree in a technical field related to ICT.
  • At least 10 years of sales management experience.
  • Strong in ICT solutioning including professional services.
  • Established relationship with key NSS vendors.
  • Familiar with Management reporting.
  • Good working knowledge in Network and cloud technologies.
  • Service management. 
  • Excellent presentation skills articulating value proposition and unique selling points.
  • Established track record of people management.
  • Ability to deal with financial performance-related information for the purpose of planning and presentation.


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.




We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.