Director, Risk Governance & CSRO Secretariat

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

At Optus, effective risk governance enables better decisions at pace, helping us navigate complexity, strengthen resilience and deliver transformation with confidence. We are seeking an experienced risk governance professional to own the end-to-end governance, reporting and secretariat relationship between the Office of the Chief Security & Risk Officer (CSRO), the Board, and its  subcommittees, principally the Risk Committee and the Audit Committee.

This is a high-impact, high-visibility leadership role for someone who has mastered the craft of corporate governance and Board-level writing and communication, and who can operate with genuine urgency in a fast-moving, transformation-heavy environment. Working closely with the CSRO, EGM Integrated Risk & Controls Management (IRCM), Executive Committee members and key governance stakeholders, you will translate complex risk, culture and control i into clear, actionable and impactful material for the Board and its sub-committees.

What You’ll Do

• Establish contemporary risk governance practices and forums for Optus Management and act as a trusted advisor and challenge function on governance practice across Optus, modern terms of reference, actionable risk intelligence, decision rights and escalation pathways.
• Lead the end-to-end governance and secretariat function for  the CSRO,  coordinating papers, packs, minutes, actions and follow-up for the Risk and Audit Committees.
• Own the preparation, review and quality assurance of Board and Committee papers, ensuring they are accurate, evidence-based and impactful, while maintaining strong document control.
• Manage governance calendars, meeting agendas, action tracking and reporting deadlines, ensuring high-quality and timely stakeholder contributions.
• Partner with the EGM, IRCM and CSRO to shape Board reporting on risk, culture, controls and governance initiatives.
• Drive continuous improvement of governance processes, templates and  reporting cadence in line with Optus’ governance transformation.
• Coordinate risk reporting with Singtel Group, ensuring alignment of key messages, escalations and governance requirements.
• Build trusted relationships and influence stakeholders across Risk, Audit, Compliance, Legal and Executive Committee where needed.

What makes you perfect for the role?

• 10+ years' experience in corporate governance, risk governance, company secretariat or Chief of Staff-type roles supporting  Group CRO, CEO, CSRO or equivalent C-suite executive, ideally in a regulated, listed or Board-governed environment.
• Deep knowledge of Board and Board Committee governance practices, including papers, minutes, terms of reference, RACI and escalation protocols for Risk and Audit Committees.
• Exceptional written and verbal communication skills with the ability to develop compelling Board and Executive-level material.
• A genuine craft for corporate governance — meticulous attention to accuracy, structure, tone and evidentiary standard in everything produced for the Board. Strong stakeholder management and influencing skills and confidence engaging with C-suite leaders, Board members and governance teams.
• Proven ability to manage competing priorities, tight deadlines and sensitive information with discretion and sound judgement.
• Sound understanding of enterprise risk management, controls assurance and/or cyber and security risk concepts (highly regarded, not mandatory). 
• Experience supporting organisational transformation programs relating to risk, culture or governance uplift is highly valued. 

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

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