Director, Supplier Relationship Management

In your role as a Director of Supplier Relationship Management at Optus, you will lead the Commercial Supplier Management program. You will handle the most intricate and valuable vendor relationships. This position presents an outstanding opportunity to connect with vendor C-Suite executives and foster collaboration across the enterprise on strategic supplier projects.  

What You’ll Do | Your day to day will consist of 

• Conduct business reviews with Tier-1 vendors and key stakeholders to review business outlook, contract issues, technology roadmap, and performance. 

• Build and sustain senior executive business connections with vendor C-Suite leaders and global account executives. 

• Manage Tier-1 strategic suppliers against the enterprise Supplier Management framework and calendar. 

• Resolve complex commercial and relationship issues in partnership with Business Units within stipulated timeframes. 

• Evaluate Tier-1 supplier performance regularly, providing structured feedback and tracking improvement action plans. 

• Lead the development of high-value technology partnerships and joint-go-to-market initiatives with Tier-1 suppliers. 

• Support implementation of supplier-related recommendations and ESG procurement commitments. 

What You Bring | What makes you perfect for the role? 

• Proven track record of establishing and leading enterprise SRM programs, supplier scorecards, and governance frameworks for Tier-1 strategic suppliers. 

• Outstanding stakeholder management and influencing skills, with experience engaging vendor C-Suite executives. 

• Advanced commercial competence with the ability to lead complex, high-value negotiations, contract amendments, and dispute resolutions. 

• Strong analytical skills and proficiency in reporting tools and data-driven decision-making. 

• Outstanding communication and facilitation skills to lead executive-level business reviews and deliver compelling presentations. 

• Demonstrated ability to convene and lead cross-functional teams, driving collaboration across business units.  

• Experience managing difficult, complex vendor relationships and resolving challenging commercial situations. 

• Experience in telecommunications, technology, or complex B2B service environments preferred. 

• Experience combining third party risk management and sustainability strategies into the management of suppliers.  

The good stuff…. | What’s in it for you? 

• Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners. 

• Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 

• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. 

• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. 

• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 

• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. 

• Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network, and Express Yourself (LGBTQIA+). 

• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. 

• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.  

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity