#EDMS - Lead Wireless Architect (CCIE)
Date: 03-Dec-2019
Location: Singapore, Singapore
Company: Singtel
#EDMS
The Lead Wireless Architect will be responsible for the product development on new managed services technologies provided by the business unit (BU) and to manage the in-house hosted infrastructure in architecture design, capacity planning and expansion to cater for new businesses. The incumbent will lead the engineering team in new technologies development, conduct Proof-of-Concept (PoC) and R&D of new products and technologies, support infrastructure implementation and customer on-boarding provisioning.
Responsibilities
- Providing technical leadership as a network engineering lead for all in-house hosted infrastructure architecture design, development and implementation
- Leading and managing all product development activities relevant to the business
- Leading technical discussions and engagements with internal and external stakeholders
- Supervising the work of infrastructure implementation and customer on-boarding provisioning on the hosted infrastructure
- Leading and developing the technical competencies of the team on all technologies advancement, engineering projects and developments
- Managing 3rd party suppliers and principals in products technical evaluation
- Interfacing with internal stakeholders across multiple BUs in support of bid and/or pre-sales activities as a technical subject matter expert
- Crafting innovative technical solutions as Engineering lead in aid of tender specifications and requirements to assist the BU during bid pursuit
- Leading a team to design, develop, implement and maintain hosted infrastructure providing wireless managed services to medium to large enterprise clients
- Demonstrable experience and capability in leading a technical team of multi discipline skillset
- Formalizing and implementing product engineering and development framework and processes to launch new products and services of new technologies complementing with wireless services
- Keeping abreast and up-to-date of new products and technologies in relevant field of services
- Providing level 4 technical support and escalations to delivery and operations team for client or hosted infrastructure related issues
- Leading technical authority to endorse new products or services via PoC and technical evaluation and collaborating with Product BU on new business strategies
- Technical SME support to Bid, Technical Pre-Sales and all other bid stakeholders when required
- Preparing all technical documentations, service provisioning guide, conduct knowledge transfer to enable provisioning and operations teams on new services launched
- Providing support to annual internal audit, ISO certifications audit, security penetration testing and vulnerability assessment
- Supporting annual budget exercise in planning CAPEX and OPEX forecast
- Providing guidance and coaching to other junior engineers and knowledge sharing with peers
- Launching of new products and services by technical engagement on evaluation and engineering development efforts
- Timely escalation support and improvement to customer experience
- Generating innovations and development to enhance productivity of provisioning and operations team
- Leading and guiding the establishment of the technical team competencies and processes as a technical powerhouse
The ideal candidate should possess
- Degree in Computer Engineering / Computer Science / Information Systems from a recognized institution
- 10 years or more technical hands-on experience and leading implementation and/or management of large scale enterprise networks infrastructure of regional or global outreach
- Mandatory to have sound experience in deployment of large scale wireless network and experienced in structured cabling especially in complex environment
- Proficient in knowledge of internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, GRE/IPSEC, D/QoS
- Experienced in security architecture and management of UTM appliances such as firewalls and its security features of IPS, IDS, DPI, AV, Anti-Spoof, DoS/DDoS etc.
- Experienced in managing networks and system architecture of large scale multi-vendor infrastructure comprising of network routers, switches, tools and appliances, Linux & Windows servers, virtual machines, SAN, cloud services and technologies
- Experienced in system architecture on proxy, LDAP, RADIUS, DNS, DHCP, and OSS tools
- Technical certifications such as CCNP/CCDP/CCIE, CISSP, NSE, MCSE, CDCP, VCP, RHCSA and any other equivalent certifications
- Financial and business acumen in managing budgeting on CAPEX and OPEX
- Telecommunications experience and deployment of large scale enterprise or MNCs IT infrastructure and technologies
- Data analytics