EDMS - Lead Wireless Architect

#EDMS

The Lead Wireless Architect will be responsible for the product development on new managed services technologies provided by the business unit (BU) and to manage the in-house hosted infrastructure in architecture design, capacity planning and expansion to cater for new businesses. The incumbent will lead the engineering team in new technologies development, conduct Proof-of-Concept (PoC) and R&D of new products and technologies, support infrastructure implementation and customer on-boarding provisioning.

Responsibilities

• Providing technical leadership as a network engineering lead for all in-house hosted infrastructure architecture design, development and implementation
• Leading and managing all product development activities relevant to the business
• Leading technical discussions and engagements with internal and external stakeholders
• Supervising the work of infrastructure implementation and customer on-boarding provisioning on the hosted infrastructure
• Leading and developing the technical competencies of the team on all technologies advancement, engineering projects and developments
• Managing 3rd party suppliers and principals in products technical evaluation
• Interfacing with internal stakeholders across multiple BUs in support of bid and/or pre-sales activities as a technical subject matter expert
• Crafting innovative technical solutions as Engineering lead in aid of tender specifications and requirements to assist the BU during bid pursuit
• Leading a team to design, develop, implement and maintain hosted infrastructure providing wireless managed services to medium to large enterprise clients
• Demonstrable experience and capability in leading a technical team of multi discipline skillset
• Formalizing and implementing product engineering and development framework and processes to launch new products and services of new technologies complementing with wireless services
• Keeping abreast and up-to-date of new products and technologies in relevant field of services
• Providing level 4 technical support and escalations to delivery and operations team for client or hosted infrastructure related issues
• Leading technical authority to endorse new products or services via PoC and technical evaluation and collaborating with Product BU on new business strategies
• Technical SME support to Bid, Technical Pre-Sales and all other bid stakeholders when required
• Preparing all technical documentations, service provisioning guide, conduct knowledge transfer to enable provisioning and operations teams on new services launched
• Providing support to annual internal audit, ISO certifications audit, security penetration testing and vulnerability assessment
• Supporting annual budget exercise in planning CAPEX and OPEX forecast
• Providing guidance and coaching to other junior engineers and knowledge sharing with peers
• Launching of new products and services by technical engagement on evaluation and engineering development efforts
• Timely escalation support and improvement to customer experience
• Generating innovations and development to enhance productivity of provisioning and operations team
• Leading and guiding the establishment of the technical team competencies and processes as a technical powerhouse

The ideal candidate should possess

• Degree in Computer Engineering / Computer Science / Information Systems from a recognized institution
• 10 years or more technical hands-on experience and leading implementation and/or management of large scale enterprise networks infrastructure of regional or global outreach
• Mandatory to have sound experience in deployment of large scale wireless network and experienced in structured cabling especially in complex environment
• Proficient in knowledge of internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, GRE/IPSEC, D/QoS
• Experienced in security architecture and management of UTM appliances such as firewalls and its security features of IPS, IDS, DPI, AV, Anti-Spoof, DoS/DDoS etc.
• Experienced in managing networks and system architecture of large scale multi-vendor infrastructure comprising of network routers, switches, tools and appliances, Linux & Windows servers, virtual machines, SAN, cloud services and technologies
• Experienced in system architecture on proxy, LDAP, RADIUS, DNS, DHCP, and OSS tools
• Technical certifications such as CCNP/CCDP/CCIE, CISSP, NSE, MCSE, CDCP, VCP, RHCSA and any other equivalent certifications
• Financial and business acumen in managing budgeting on CAPEX and OPEX
• Telecommunications experience and deployment of large scale enterprise or MNCs IT infrastructure and technologies
• Data analytics