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EDMS - Lead Wireless Architect

Date: 08-Aug-2019

Location: Singapore, Singapore

Company: Singtel



The Lead Wireless Architect will be responsible for the product development on new managed services technologies provided by the business unit (BU) and to manage the in-house hosted infrastructure in architecture design, capacity planning and expansion to cater for new businesses. The incumbent will lead the engineering team in new technologies development, conduct Proof-of-Concept (PoC) and R&D of new products and technologies, support infrastructure implementation and customer on-boarding provisioning.





  • Providing technical leadership as a network engineering lead for all in-house hosted infrastructure architecture design, development and implementation
  • Leading and managing all product development activities relevant to the business
  • Leading technical discussions and engagements with internal and external stakeholders
  • Supervising the work of infrastructure implementation and customer on-boarding provisioning on the hosted infrastructure
  • Leading and developing the technical competencies of the team on all technologies advancement, engineering projects and developments
  • Managing 3rd party suppliers and principals in products technical evaluation
  • Interfacing with internal stakeholders across multiple BUs in support of bid and/or pre-sales activities as a technical subject matter expert
  • Crafting innovative technical solutions as Engineering lead in aid of tender specifications and requirements to assist the BU during bid pursuit
  • Leading a team to design, develop, implement and maintain hosted infrastructure providing wireless managed services to medium to large enterprise clients
  • Demonstrable experience and capability in leading a technical team of multi discipline skillset
  • Formalizing and implementing product engineering and development framework and processes to launch new products and services of new technologies complementing with wireless services
  • Keeping abreast and up-to-date of new products and technologies in relevant field of services
  • Providing level 4 technical support and escalations to delivery and operations team for client or hosted infrastructure related issues
  • Leading technical authority to endorse new products or services via PoC and technical evaluation and collaborating with Product BU on new business strategies
  • Technical SME support to Bid, Technical Pre-Sales and all other bid stakeholders when required
  • Preparing all technical documentations, service provisioning guide, conduct knowledge transfer to enable provisioning and operations teams on new services launched
  • Providing support to annual internal audit, ISO certifications audit, security penetration testing and vulnerability assessment
  • Supporting annual budget exercise in planning CAPEX and OPEX forecast
  • Providing guidance and coaching to other junior engineers and knowledge sharing with peers
  • Launching of new products and services by technical engagement on evaluation and engineering development efforts
  • Timely escalation support and improvement to customer experience
  • Generating innovations and development to enhance productivity of provisioning and operations team
  • Leading and guiding the establishment of the technical team competencies and processes as a technical powerhouse



The ideal candidate should possess


  • Degree in Computer Engineering / Computer Science / Information Systems from a recognized institution
  • 10 years or more technical hands-on experience and leading implementation and/or management of large scale enterprise networks infrastructure of regional or global outreach
  • Mandatory to have sound experience in deployment of large scale wireless network and experienced in structured cabling especially in complex environment
  • Proficient in knowledge of internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, GRE/IPSEC, D/QoS
  • Experienced in security architecture and management of UTM appliances such as firewalls and its security features of IPS, IDS, DPI, AV, Anti-Spoof, DoS/DDoS etc.
  • Experienced in managing networks and system architecture of large scale multi-vendor infrastructure comprising of network routers, switches, tools and appliances, Linux & Windows servers, virtual machines, SAN, cloud services and technologies
  • Experienced in system architecture on proxy, LDAP, RADIUS, DNS, DHCP, and OSS tools
  • Technical certifications such as CCNP/CCDP/CCIE, CISSP, NSE, MCSE, CDCP, VCP, RHCSA and any other equivalent certifications
  • Financial and business acumen in managing budgeting on CAPEX and OPEX
  • Telecommunications experience and deployment of large scale enterprise or MNCs IT infrastructure and technologies
  • Data analytics

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