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EDMS - Program Manager

Date: 22-Jun-2019

Location: Singapore, Singapore

Company: Singtel



Program Manager (Cloud Computing) is responsible for the development and execution of Strategic Partner Programs across Singtel, NCS and Optus. The incumbent shall be overseeing all program activities and providing strategic guidance to cross functional team members to ensure alignment of objectives and tight execution of all Program deliverables.


With strong program management abilities and experience in developing and executing strategies, the Program Manager will prioritize activities, manage and get support from cross functional personnel of different disciplines to produce the desired results in a timely manner. The individual will lead in the preparation and presentation of all planning exercises and cyclical Business Reviews with Strategic Partners, conduct Program Status updates to Steering Committees, tracking program metrics such as critical milestones, revenues, opportunity pipelines, GTM initiatives, product launch readiness, certifications, external audits, performance against committed business cases and identifying areas for enhancement/rectification to enable the acceleration of the business.




  • Detailed dash boarding to track performance, monitoring progress of initiatives, analyzing revenue/opportunity pipeline projections and variances; initiating get well plans as required
  • Development and execution of Cloud programs and activities to support the strategic direction of the organization
  • Creating and managing near and long-term goals and ensuring that the mission and goals of the programs are achieved
  • Developing a Business Case and financial targets for the program
  • Analyzing program risks and strengths, as well as identify areas for improvement
  • Implementing and managing changes and interventions to ensure project goals are achieved
  • Working effectively with cross functional teams with a diverse array of skillsets and responsibilities
  • Able to engage effectively with Senior Management as well as personnel across all levels of an organization
  • Ensuring goals and critical metrics are met in areas including revenues, opportunity pipelines, customer references, customer satisfaction, and external audit requirements
  • Close engagement with stakeholders to facilitate communication and transparency regarding project issues and decisions
  • Developing GTM strategies with the marketing and Sales teams to ensure Program revenue targets are met
  • Producing accurate and timely reporting of program status throughout its life cycle
  • Conducting cyclical Business Reviews and Steering Committees to ensure successful program execution



The ideal candidate should possess


  • Degree in IT or related discipline from a recognized university with experience in cloud computing, cloud program, product and services launch and product lifecycle management
  • Strong analytical skills with a good eye for detail
  • Sound knowledge of Program Management
  • Keen interest in growing the business
  • Able to work in a dynamic and fast paced environment, and to meet critical deadlines
  • Able to work well both independently as well as working collaboratively as part of a team
  • Strong communication/writing ability and able to communicate complex concepts to persons of various background
  • Strong presentation and negotiation skills
  • Organizational and Process development skills
  • Experience in international business, financial analysis