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#EDMS2020 Snr Infra Engr, Systems & DBA

Date: 29-Mar-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

As a Snr Infra Engr, Systems & DBA, the broad area of your job responsibilities will cover the following:

  • Deploy, manage and support AWS database environment.
  • Implement appropriate use of AWS database best practices.
  • Keep technical documents up to date.
  • Proactively understand the latest information of AWS database services.
  • Support database migration and deploy to AWS environment.
  • Manage cloud database changes through change request process & provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Monitor & measure the performance & availability of cloud database systems proactively, and implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level, document & maintain the configuration of the cloud databases; provide regular reporting to relevant parties.
  • Ensure service level meet requirement. Propose and implement action plan when required.
  • Monitor cloud databases according to standard operations procedures.
  • Support cloud service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
  • Provide cloud database systems related technical advice to customers or project teams for manageable issues.
  • Provide cloud database access path related technical support and advice to the application team.
  • Cloud database encryption of data at rest and in transit.
  • Adhere to cloud security standards or best practices to avoid security breaches and reduce system vulnerability.
  • Provide input to security audits (as required) and implement the necessary corrective/preventive actions.
  • Receive general instruction for new responsibilities from supervisor and administer complex AWS databases.
  • Initiate new responsibilities and help improve service level to customers.
  • Assume the database team lead role to lead and mentor junior DBAs for the operation support.
  • Plan, design, install, test & implement cloud database systems in accordance to specifications & service level.  Where applicable, perform the necessary database scripting & configuration.
  • Provide database troubleshooting, performance tuning and consultancy.
  • To provide 24x7 Support


Ideal candidate should possess the following:

  • Experience with Cloud DB Administration
  • Application development experience with relational databases such as Oracle and SQL server Databases as well as PostgreSQL database.
  • Should have participated in development projects. Ability to manage customer in data modelling meeting and review meeting
  • Manage database changes through change request process & provide status reports to the relevant parties.
  • Additionally working knowledge of NOSQL DB such as Mongo, MySQL is value add.
  • Experience in setting DB replication and Replication management environment
  • Experience in Application performance Tuning and database Performance management