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#EG-SP - Infra: Technical Senior/ Project Manager (Network/ Systems)

Date: 27-Nov-2022

Location: Singapore

Company: Singtel Group

We have a great opportunity for a talented and self-motivated Senior Project Manager to join our team at NCS. At NCS, we seek to nurture talents in creating and developing innovative solutions. If you are passionate about new technologies and new ideas, NCS could be a place for you!

 

Responsibilities

  • Act as a focal point for all Project related enquiries and issues.
  • Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity.
  • Proactively identify risks to the services provided and work with the customer to mitigate those risks.
  • Proactively manage any ‘out of scope’ variations to services and liaise with the customer (in conjunction with the Account Manager) on how these are to be handled.
  • Ensure that effective communication on the services delivered is provided to the customer (including month or weekly service delivery reports) with the agreed timeframes.
  • Ensure that regular reviews of the services provided are conducted to maintain alignment between the services and the expectations of the customer.
  • Proactively manage and negotiate Deliverables with the customer.
  • Produce and deliver standard and ad/hoc reports, discuss Project Delivery, manage issues, discuss charges / scope adjustment with the customer in a timely fashion.
  • Work with customer counterparts across the organisation to ensure effective execution of business strategies and goal alignment.
  • Maintain an understanding of industry trends that directly relate to specific customer’s business strategies.
  • Participate in customer presentations.
  • Participate in leadership activities and providing performance feedback and developmental coaching.
  • Monitor and improve team performance, providing leadership, coaching, and performance management.

The ideal profile should have/ possess

  • Tertiary qualification in Electronics Engineering/Telecommunications or ICT area OR equivalent experience.
  • At least 5 years of Project Management experience in the ICT industry
  • Prior technical experience in Core network/ Systems (VMWARE/Wintel/Unix/Datacentre)
  • Intermediate level of competency in MS Office suite of products. 
  • Intermediate level of MS Project and/or other project planning tools.
  • Certification against a recognized project management standard (PMP, PRINCE II, CITPM).
  • We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.