#EG_IT Infra Project Management Manager, Quality Management

Date: 16 Apr 2024

Location: Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co. 


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


  • Set up the Project Management Office (governance body) at service organization level to track, monitor and report on progress of quality initiatives and activities.
  • Define framework and mechanism to report on quality issues.
  • Create repository for the templates, best practices, lessons learned from projects so that these can be reused for the new projects.  
  • Implement mechanism for learnings from project issues to be shared across the service organization.
  • Work with stakeholders to ensure that quality issues are addressed.

The ideal candidate should possess:

  • Degree holder
  • Prior 3-5 years’ experience working in IT Project Delivery Life Cycles (e.g., in Project Management, Designing, Building, Implementing or Operating IT Infrastructure services (e.g., Servers, Storage, Virtualization, Cloud, Network or Security. Does not have to be in every area but at least a couple.)
  • At least 3-5 years of relevant working knowledge and experience in implementing and managing a Project Management Office (PMO), preferably in areas of Quality Management (QM) System  
  • Experience in setting up and executing PMO  
  • Able to plan, track and deliver quality and thorough work, with eye for details
  • Team player, good interpersonal skills
  • Good written and verbal communication as well as presentation skills
  • Able to manage different levels of stakeholders including upper management