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Senior Engineer

Date: 24-May-2019

Location: Singapore, Singapore

Company: Singtel

Job Description:

Assist the Engineering Project Manager to oversee the timely deployment of mission-critical video surveillance, video cloud and video analytics solutions.

 

Key Roles & Responsibilities:

  • 1.  To be responsible for services under their charge in providing support and attending to service request and change request in accordance to completion criteria defined, including contractual commitment.

    2.  To ensure prompt and effective incident resolution, carry out thorough impact analysis to provide realistic estimates and complete solution.

    3.  To ensure timely corrective/preventive actions are taken during service period.

    4.  To track and monitor maintenance schedule and SOP.

    5.  To prepare incident report, detail the root cause, action taken and preventive measures

    6.  To assist in liaising with third party vendors, customer technical teams and other interfacing teams to ensure smooth support operations.

    7.  To provide on-boarding technical support and design of Virtual private cloud for new tenants

    8.  To provide on-boarding technical support for new tenants joining NCS video application

    9.  To  coordinating with NCS product team for the following on-boarding: 
    - New camera brand or type to add into the system 
    - Video analytics testing & performance benchmarking 
    - video analytics training (with data sets) 
    - Map update and waypoint updates 

     
    10.   To coordinate with other NCS product team in expanding the cloud service & function

     

 

Prerequisites:

  • B.Eng in EEE, Computer Science or equivalent
  • Track record of delivering IP CCTV or Video Analytics systems
  • Working knowledge of server virtualization, TCP/IP networking
  • Knowledge of IaaS cloud deployment and automation is preferred
  • Keen interest in digital video technologies and applications