Share this Job

#EDMS2020 ServiceNow Developer

Date: 01-Jan-2021

Location: Singapore, Singapore

Company: Singtel

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.


Primary Purpose
Position will be responsible for planning, leading and delivering one or multiple modules in a software development project with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.


The broad area of your job responsibilities will cover the following:  

  • Plan and lead requirement gathering and design
  • Clarify requirement and manage scope against baseline
  • Participate in developing and reviewing Functional Specifications/User Cases
  • Participate in developing test plan and reviewing Test Specifications
  • Participate in developing Technical Design Specifications
  • Provide programming guidelines and coach software engineers in delivering in accordance to requirement and ensure that the architecture is followed throughout the entire project lifecycle
  • Conduct code walkthrough/reviews
  • Provide support to pre-sales solution team 


Ideal candidate should possess the following:

  • Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
  • Typically 3 - 10 years IT experience deploying ITSM enterprise solutions and configuring ServiceNow ITSM system; and
  • Must possess certifications in system administrator or equivalent in ServiceNow platform
  • Preferably possess certification as a developer or equivalent in ServiceNow platform
  • Proficient in design and developing custom application in ServiceNow platform
  • Preferably experience in implementing Discovery and Event management
  • Preferably possess skillsets using JavaScript, SOAP, REST, HTML and XML.
  • Develop User Stories for ServiceNow releases
  • Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menu
  • ServiceNow CMDB experience is a plus
  • Building out catalog items/workflows, and configuring integrations