Consumer Networks - Engineering Officer

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Date: 13-Feb-2018

Location: Bt Timah Satellite Earth Stn, Singapore

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.

 

 

Responsibilities:       

  • Support operations and service level management of Singtel TV and TV GO services.
  • Supporting reception of channels and LIVE events from Content Providers via satellite or fibre links.
  • Operate equipment such as compression equipment, audio processors, audio shufflers, character generators, audio processors, playout equipment to support Singtel TV & Singtel TV GO services.
  • To support maintenance of Omni Switches, servers, routers, etc. for fault diagnosis and configurations.
  • Operate the Playout system for Live and Playback events for SingtelTV Playout channels ensuring quality of service.
  • Quality control and audit of incoming video files after transcoding and played out from the automation system.
  • Triggering of commercial breaks, squeeze back, animated bugs and sponsored bug/logo during Live events
  • Liaise with clients to verify on requirement for file deliveries such as file format mode of delivery and schedules.
  • Quality monitoring, incident management and escalation of the services.
  • Maintain, update and fine-tune Operating Procedures for continuous process improvements.
  • Flexibility to work in three sites: Unified Broadcast Operations Centre, Seletar and Bukit Timah Headend satellite stations.
  • Ingest and perform editing of contents with quality control on before delivery to the platforms.
  • Perform housekeeping tasks of contents such as archiving files and backups.
  • To perform duties as and when assigned by his/her supervisor such as briefing of visitors, support Playout.
  • Able to perform 24/7 Shift, standby duties and attend to faults after normal office hours.

 

The ideal candidate should have/be:

  • A good diploma in Electrical/Electronics/Telecommunications/related fields or relevant experience of not less than 3 years in operations and maintenance of IPTV Headend systems and Playout Services
  • Working knowledge of Satellite Earth Station equipment such as Broadcast equipment such as satellite receivers, VSAT, LNB, routers, fibre terminating equipment.
  • IP knowledge is an advantage for maintenance of Switches and 1st line support of servers, etc
  • Highly motivated and ability to work in a 24 x 7 environment with an operational readiness mindset to achieve good service quality

 

Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).

 

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