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Enterprise Architect, Telco+

Date: 27-Sep-2022

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit 


Our close-knit teams are accelerating businesses, helping communities and growing smart cities across the region.


We advance our communities​ by partnering with governments and enterprises to harness technology. We do this by​bringing people together to​ make the extraordinary happen.​


Join us and create your own success story by making a difference at many levels. We are looking for a highly motivated individual that has proven track record to take on leadership position as Enterprise Architect, Telco+.


Position summary


The Enterprise Architect Lead for Telco+ will build and lead the architecture practice for Telco+ and own the design, development, and operations of integrated solutions that meet NCS's clients’ and market needs for Telco+


Role Responsibilities includes:


  1. Architecture & Design
  • Partner with the Head of Market Development and Solutions and other key stakeholders to drive the Technology strategy, and architecture for Communications, Media and Technology clients.
  • Define and own Business Architecture, Data Architecture, Integration Architecture, Application Architecture, and Operations Architecture.
  • Drive the technology architecture transformation to support the evolution towards intelligent operations and monetization goals. This includes greenfield buildout of mission-critical applications using modern technology patterns and practices
  • Drive technical vision and vision, technology stack selection, and R&D of emerging technologies related to Telco, including Edge Analytics, IoT, Integration, AI, API Exposure, Multi-channel consumer engagements.
  • Familiar with Telco domain areas like OSS/BSS etc.
  • Be a trusted advisor to the client to identify opportunities for technology leverage in business transformation
  • Ensure that applications are architected with supportability, availability, security, cost-effectiveness, and exemplary client experience in mind
  • Architecting "XaaS" based platforms with high availability, Modularity, Extendibility, Scalability, security, and performance
  • Define Architecture governance standards and references for delivery and drive the architecture reviews and code reviews
  • Own solution design for large telco opportunities during inception and pre-sales stage and possibly transition into delivery.
  • Good understanding of Telco standards like TMF etc.
  • Preferably have certifications in TOGAF with proven work experience in utilizing it
  1. Team Management and Leadership
  • Manage the Architecture and Product Development teams (based in multiple locations) responsible for developing and supporting in-house or vendor solutions.
  • Communicate the progress of the Platform & Engineering teams to the internal stakeholders and CXOs.
  • Provide Technical leadership for developing mission-critical applications from scratch.
  • Change champion to drive culture, mindset, and skillset transformation in technology; Drive the reskilling of the incumbents and recruitment of modern skills resources as needed.
  • Drive continuous improvements in the reliability, availability, and performance of all technology platforms and ensuring the superior client experience.
  • Manage the budget and financials for all technology and consulting delivery.
  • Be an effective Telco industry business and technology evangelist.
  • Ability to manage and mentor more junior architects
  1. Entrepreneurship
  • Continuously ideate and incubate new services.
  • Proactively engage clients to improve service quality on an ongoing basis.
  • Take complete ownership of the platform technology roadmap and delivery with a Start-up mindset.
  1. Thought leadership and Innovation Ecosystem
  • Be part of the councils, technical advisory boards of relevant professional associations in the region.
  • Delivered Technical Webinars to large audiences.
  • Moderate Technology forums and panel discussions.
  • Actively involved in Singapore and regional startup ecosystems.
  1. Financial Management
  • Estimation, Solution Design, and Delivery of multi-year programmess involving CAPEX and OPEX for multi-million dollar projects and programmes.
  • Assist in shaping "As a Service" and Outcome-based Platform solutions.
  • Help with Service Line P&L Management, Budgeting & Planning, Business Progress Reviews.
  • Identify value drivers and build value cases and business cases for Digital Solutions.
  • Understanding of TCO, ROI, and Cost Benefits analysis.
  • Platform Solution Engineering and Life Cycle Management
  • Partner with internal or external technology solution providers to provide estimates, develop overall implementation solution/application plan, and serve as a lead as required, to implement the installation, customization, and integration efforts
  • Survey market landscape for solution/application insights, direction, vendors, and methods
  • Manage software vendor relationship as necessary
  • The platform using Agile, Scaled Agile and Hybrid-Agile
  • Regularly review product performance to identify continuous improvement opportunities.
  • Act as Data Protection Officer and be responsible for the security and privacy of our customers.
  • Identify "right to play" and "right to win" for Solutions
  • Guide the delivery of all software, including velocity and quality, and own the product roadmap.
  • Support Sales and Business Development during Pre-Sales to come up with a solution plan and estimates
  • Connect business goals with technology goals and priorities development iterations.
  • Enable collaboration with research institutes and government agencies, create platform Sandbox for Open Innovation
  • Establish the product strategy and roadmap covering competitive analysis, market sizing, and preparing product requirement documents.
  • Evaluate the strategic, product, and operational fit of solutions and partners, including 3rd party SIs and deployment vendors, for each IoT application
  • Manage each product lifecycle, including tracking and analyzing product revenue and cost performance, profitability management, product competitiveness, future enhancements, and End-Of-Life planning 


The Ideal Candidate Should Have/Be:

  • Bachelor Degree in Engineering, Computer Science or a related discipline
  • At least 15 years in technology experience with system integrators, solution providers, consulting firms, and product vendors.
  • Demonstrable experience across various topics, including Target Operating Models, Data Strategy and Architecture, Technology and Digital Strategy, Enterprise Architecture.
  • Experience with managing Telco Product/Solution management, preferably SaaS or XaaS construct.
  • Ability to challenge senior leadership and influence outcomes on a platform operating models, data sourcing, and technology design choices - practiced in large and complex organizations.
  • Thought leadership on architectural best-practices, IoT, Edge Computing, trends impacting the Telco industry, data strategy implementation, and how Telco must react to evolving disruptions and business model changes.
  • Result-oriented, dedicated, hardworking, and can work independently while also working under pressure to deliver on time with a high level of integrity, sense of urgency, attention to detail, and quality standards.
  • Good communication and interpersonal skills combined with strong problem-solving capabilities and the ability to learn.


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