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#Sales Solution Architect (Infra)

Date: 08-Jan-2023

Location: Singapore

Company: Singtel Group

Solution Centre of Excellence (SCoE)
As the Sales Solution Architect, you will be part of a larger and cohesive team of 50+ solution specialists, known as the ‘Solution Centre of Excellence’ (SCoE). The SCoE represents the largest collection of solution architects, primarily involved in presales engagements and originations. The team structure accommodates several technology specializations (namely, AppDev, Cloud, Managed Services, AI, InfraSec, Packaged and System Engineering) and mirroring the sales coverage of clients within NCS portfolio. The team is expected to undertake complex and risky opportunities to produce bespoke solutions to address specific client pain-points. If you want to have a hand in crafting world-first, leading edge solutions, then SCoE will be the ideal playground for you to grow and broaden your skills and knowledge as a solution architect.

SCoE is expanding and has Senior, Lead and Principal roles for a broad spectrum of technologies and domains. 

Main Role and Responsibilities

  • Render presales technical support to client service teams 
  • Analyse tender / client specifications or requirements and manage the plan for multiple solution workstreams
  • Drive and maintain conceptual integrity of the solution design that addresses client’s business objectives and needs in order to create differentiated value propositions 
  • Coordinate and prepare solution deliverables (e.g., cost estimates, risk assessments and proposal) that are subject to internal solution governance and review processes
  • Ensure the architecture and design is agreed with both internal stakeholders and external clients, while collaborating deeply with the practices to develop solutions that are on the mark and viable
  • Maintain a clear, independent and objective point of view in order to exercise thought leadership and advise senior leaders on technical value and solution guidance for client, organization and community
  • Ensure all the appropriate standards and quality expectation are adhered to
  • Develop and refine solution patterns for common and recurring problems
  • Be the expert resource to support interventions on projects where solution quality or progress has become an issue


The Ideal profile should possess the following:

  • University Degree in Engineering, Computer Science, Computer Engineering or equivalent
  • At least 10 years of experience in ICT infrastructure architecture either as Solution Architect / Delivery Architect in a System Integration environment and/or management of large-scale projects across different technology stacks
  • Certifications in ITIL, TOGAF and security (e.g., CISSP) would be advantageous
  • Experience in IT infrastructure products and offerings including Data Centre operation, Service Desk, Workplace Services, Communication, Information Technology Infrastructure Outsourcing and Security
  • Experience in IoT, Data Persistence & Archival Architectures and Private Cloud Architectures
  • Experienced in delivering multi-site, fault-tolerant systems using an established system development life-cycle
  • Working knowledge of DevSecOps, Site Reliability Engineering (SRE) and automation technologies
  • Excellent interpersonal and communication skills – ability to explain technology from a customer perspective
  • Highly analytical and able to manage complex solutions
  • Naturally inquisitive – asks questions to ensure understanding
  • Ability to influence and negotiate
  • Confident decision maker
  • Strong presentation Skills
  • Highly resilient and team player – demonstrated ability to work with multiple stakeholders to deliver a common goal