Position:                                   

Back Office Executive (Contract Validation)

Report to:

Team Leader

Sub ordinate:

N/A

Responsibility:

• To validate the billing system pricing and supplier rate against the contract rates to ensure data integrity.
• To perform complex pricing analysis to identify errors, discrepancies and opportunities for savings including contract rate violations and optimisations.
• To manage documentation and resolution of pricing discrepancies to assure corrections are made with vendors and credits are received in a timely manner and properly reconciled.
• To present escalation issues, status reports and findings internally and externally
• To understand, recommend and participate in continual service improvement to relevant business process to increase operational efficiency.
• To maintain and update changes to relevant process documents and work instructions.
• To perform any other ad hoc duties as assigned by the superior.

Authority

Not applicable

Minimum Qualification

Diploma / Degree in relevant discipline Preferably with 2 years of relevant working experience

Experience and Skill Requirements

• Good financial acumen and global customer interfacing
• Computer literate
• Strong problem solving and analytical skills
• Excellent written & verbal communication skills in English.
• Strong team-player with ability to build rapport and collaborative working relationships with all levels.
• Analytical and have any eye for details.
• Keen to learn and has a scene of urgency.
• Able to adapt to change quickly and work within a changing environment
• Proficient in Microsoft software such as Excel and Access
• Have a basic understanding of technology pricing, contracts and tariffs.
• The ability to work independently, while maintaining strict deadlines
• Requires understanding of telecommunications industry including terminology
• Experience in handing voluminous accounts would be an advantage.
• Ability to adapt and Working hours: Mon to Thurs: 6:30am to 4:00pm; Fri: 6:30am to 3:30pm