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Executive, Digital Platform (AC)

Date: 05-Jan-2022

Location: Singapore, Singapore

Company: Singtel Group

To be part of the team striving towards Digital Excellence. You will be working with a team of like-minded individuals to provide Production Support on all the Digital Platforms in Singtel Consumer Singapore. These platforms include the Digital Channels (e.g. Singtel.com, my Singtel App) and the Digital Enablers (e.g. Payments, Notifications, Identity & Access Mgmt). 


Key responsibilities: 
1. Be part of the team to provide Production Support on all Digital Platforms:
Release & Deployment (Main Role)
• Support the release management process.
• Coordinate with IT to roster resources to support each release.
• Support QA testing.
• Monitor key metrics that are relevant to the health of Production.


Automation (UI Path) (Supporting Role)
• Strive for automation where possible. Knowing UI Path software will has advantage but not compulsory, training will be provided.


Content Management (Supporting Role)
• Manage backlog for digital content authoring.
• Govern around authoring and publishing rights. 
• Work with stakeholders for content management / configurations requirements.
• Document key process and provide training to stakeholders.


Job Requirements:  
• Diploma or Degree in Digital Media / Multimedia / IT
• Good communication skills           
• Understanding of good experience design
• Software skills : Microsoft Office, Basic web programming (HTML, JavaScript), UI Path (Optional)


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.