Senior Manager, Group Risk Management (Insurance)

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Date: 13-Aug-2018

Location: Singapore, Singapore

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.



This is a hands-on role within Group Risk Management on managing the Group’s insurance programme. 


The Senior Manager, Group Risk Management will manage the Group’s insurance programme, with the support of external brokers and internal team, to ensure adequate coverage of insurable risks in a cost efficient and effective manner.  In addition, the role is required to work with business units and functions to ensure appropriate risk mitigating measures (especially those which will improve our loss ratio and reduce insurance premium costs) are put in place.


The role is required to maintain good relationships, externally with the insurance brokers, insurers and claims service providers, and internally with Management, to ensure that the overall insurance strategy can be well executed.




  • Develop the Group’s insurance strategy (policies, coverage, limits, deductibles, exclusions, etc.) with a view to maintaining competitive premiums (and brokerage fees / commissions) and adequate coverage of the Group’s risks in the light of the changing risk profile of the Group. In addition, the role is required to work with business units and functions to ensure appropriate risk mitigating measures (especially those which will improve our loss ratio and reduce insurance premium costs) are put in place. In areas where the Group’s strategy is self-insurance, the role is expected to consider the proper execution of such strategy through the utilization of any captive insurance vehicle and / or other mechanisms. 
  • With the support of professional brokers (appointed through tenders or otherwise), lead in the arrangement of new policies and renewal of expiring policies by ensuring the requisite information declarations and reviews / analysis needed by the insurers. 
  • Ensure prompt notification / submission and regular follow-up of claims made to the insurers, to mitigate the financial loss and costs suffered through any claimable incidents.
  • Provide expert advice and opinion on insurance matters
  • Report to the RMC and the Board / RC on material matters, findings and recommendations pertaining to insurance
  • Participate in relevant risk management subcommittees or discussions
  • Manage / conduct any insurance and risk related assessments (e.g. Enterprise Risk Reviews) together with BCM resources / functions
  • Undertake any other responsibilities / duties as assigned by the Risk Management Committee and the Head Group Risk Management

(This role is based in Singapore and may be required to travel occasionally.)


Ideal candidate should:


  • Have a good degree in Finance, Business or Insurance
  • Have at least 8 years of insurance / risk management work experience
  • Be able to work under pressure
  • Have experience in working in challenging business environment with proven capabilities in organizing, summarizing and presenting complex information
  • Have experience in managing external service providers and staff
  • Have knowledge of risk management and control concepts, leading risk management practices and standards (e.g. ISO 31000, COSO)
  • Have strong leadership and engagement skills with ability to manage across functions, levels, cultures and geographies.  Good communication (oral, written) and presentation skills and proven track record in interacting with all levels of management, including Board and senior management members
  • Have proven ability to liaise with insurance brokers, insurers, loss adjusters / lawyers, relevant regulatory bodies, actuaries, external auditors, internal audit, etc. to identify and address issues and risks relating to insurance 
  • Have strong analytical and critical thinking skills - independent and objective
  • Be a strong team player with positive attitude. Highly driven, autonomous and resilient. Enjoy working in a dynamic and multi-cultural team and business environment
  • Have in-depth understanding of the telecommunications / ICT industry and the risks








































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Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


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