GM, Network Delivery Office

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

As the GM, Networks Delivery Office, you'll sit at the heart of one of Australia's most complex and impactful technology environments. Leading the Networks Delivery Office (NDO), you'll shape the vision, governance, and standards that drive delivery excellence across our Networks portfolio — influencing outcomes that connect millions of Australians every day. This is a rare opportunity for an experienced executive leader to make their mark on a business with scale, purpose, and ambition.

What You'll Do

• Set the strategic vision, governance, and operating standards for the NDO, ensuring alignment with enterprise transformation objectives
• Lead end-to-end portfolio planning and sequencing, balancing strategic value, risk, capacity, and regulatory obligations
• Oversee program and project delivery across Networks, holding teams accountable for scope, schedule, cost, quality, and safety outcomes
• Drive transparent investment tracking, benefits realisation, and portfolio performance visibility across a large operating budget
• Chair the Capital Steering Committee and oversee Capex Management governance, financial tracking, and reporting into Finance
• Proactively identify, manage, and escalate strategic risks, issues, and interdependencies to executive leadership
• Collaborate with the Enterprise Transformation Delivery Office (ETDO) to establish governance and compliance standards across network portfolios
• Build and uplift a high-performing team of, fostering a culture of accountability, safety, and continuous improvement
• Lead key transformation programs focused on business process excellence and organisational maturity

What makes you perfect for the role?

• Tertiary qualifications in business, IT, engineering, or a related field; certification in Project Management is highly regarded
• Extensive experience in lifecycle management across Mobile, Telco, or similarly complex environments
• Expert knowledge of project management methodologies and PMO management, ideally within a large enterprise setting
• Demonstrated track record of delivering enterprise-scale transformation aligned to business strategy and expectations
• Proven leadership of large program/project management teams with the ability to lead through influence in a matrixed environment
• Strong commercial acumen with the ability to navigate financial governance frameworks and engage confidently with senior stakeholders
• A coaching mindset — you know how to develop talent, strengthen team dynamics, and build lasting organisational capability
• Experience engaging with regulators (e.g. ACMA), vendors, and cross-functional partners including Finance, Procurement, and People & Culture

The good stuff….

• 💜 Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• 🏠 Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• 🙌 Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• 📅 Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you.
• 👨‍👩‍👧 We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• 🌱 Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• 🤝 Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• 🧘 Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• 🚌 Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email accessiblerecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity