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Retail Administration, Bay City Plaza

Date: 19-Jun-2022

Location: Geelong, Australia

Company: Singtel Group


So, why Optus?

At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.


About the role

As a Retail Administration Specialist within our store, you’ll have exposure to building knowledge and shaping expert skills back of house. Guided by a fantastic manager and fun team dynamic, you’ll be empowered to take your experience to the next level by:

  • Providing store support in reducing stock and cash loss; conducting regular stock counts,
  • Deliver staff training on policy and procedure, ensuring 100% merchandise compliance,
  • Drive efficiency and consistency to ensure smooth day-to-day operations, &
  • Provide coaching and mentoring to the team to achieve team targets.


This role is full time and will be based at our Bay City Plaza (Geelong) store.


About you

Our Operations Administration have a genuine curiosity. Your interest in identifying solutions that are unique will be key and you’ll be a point of contact plus a mentor for the wider team. Your role will be to support the Store Manager by ensuring that all operational compliance and finance related requirements are met by way of the completion of all (but not limited to) outputs/KPIs and variances addressed in accordance with company policy. Your role will focus on improving current processes in store to ensure they are aligned and meeting business requirements.


You’ll lead by example with ongoing training, strong target results and a desire to expand on your responsibilities within the team; we’ll assist you to achieve your career aspirations. You’ll be encouraged to look at the bigger picture and join us on our journey moving beyond telco into a home and business solution retailer.


If you’re looking to make an impact and enjoy creating strong connections with customers – then join the team at Optus!


As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment. In light of the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19 by 1st December 2021 and will require vaccination for certain roles as well as access to Optus workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.


Optus is a place where we let you do you. Whether you’ll be working in our corporate offices or in a retail store, we're a highly collaborative workplace, and offer a range of perks such as:

  • A competitive salary
  • Discounts on products and services
  • Ongoing training, mentoring and development opportunities
  • Up to five days of Volunteer Leave per year
  • Blended Ways of Working


We understand that flexibility means different things to different people. We're proud to offer a variety of options to work in different ways, such as our Blended Ways of Working, job share and part-time. Please talk to us about how we can make this role work for you.


Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.


Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.