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Small Business Specialist, Glen Waverley

Date: 01-Mar-2023

Location: Glen Waverley, Australia

Company: Singtel Group

So, why Optus?

At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.


About the role

As a Small Business Specialist within our store, you’ll have exposure to building knowledge and shaping expert skills in sales. Guided by a fantastic manager and fun team dynamic, you’ll be empowered to take your experience to the next level by:

  • Developing sales strategies for our Small Business customers,
  • Provide coaching and mentoring to the team to achieve team targets, &
  • Assist customers in transforming their curiosity into partnerships using your passion for technology to create innovative and customised solutions.


This role is full time and will be based at our Glen Waverley store.


About you

Out Specialists have a genuine curiosity in our customers businesses and their story. Your interest in identifying solutions that are unique to each customer will be key and you’ll be a point of contact plus a mentor for the wider team.


You’ll lead by example with ongoing training, strong target results and a desire to expand on your responsibilities within the team; we’ll assist you to achieve your career aspirations. You’ll be encouraged to look at the bigger picture and join us on our journey moving beyond telco into a home and business solution retailer.


If you’re looking to make an impact and enjoy creating strong connections with customers – then join the team at Optus!


As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment. In light of the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19 by 1st December 2021 and will require vaccination for certain roles as well as access to Optus workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.


Optus is a place where we let you do you. Whether you’ll be working in our corporate offices or in a retail store, we're a highly collaborative workplace, and offer a range of perks such as:

  • A competitive salary
  • Discounts on products and services
  • Ongoing training, mentoring and development opportunities
  • Up to five days of Volunteer Leave per year


Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.


Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.