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Global Account Manager

Date: 01-Jun-2019

Location: Singapore, Singapore

Company: Singtel

Objective: Sales and Account Management with Corporate Customers so as to achieve revenue targets and maintain a high level of customer satisfaction.

 

Responsibilities:-

  • Foster and build good customer relationship at all levels for revenue growth and customer retention.
  • Work with Solution Manager & Sales Specialists to propose relevant and cost effective ICT solutions for corporate customers, covering local, managed and hosting services.
  • Understand and identify corporate customers’ ICT and hosting needs through regular engagement.
  • Identify business opportunities and synergy with customers in areas of cooperation.
  • Identify reciprocal businesses and areas of cooperation whenever there are opportunities.
  • Provide one-stop ICT experience to customers covering related Singtel services.
  • Ensure all support or tasks requested by Global Account Director are done timely and effectively.
  • Ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.
  • Work closely with Singtel Global Offices to engage customers and to deliver services to customers.

 

Requirements:-

  • A degree or higher with at least 5 years of relevant working experience in account management in various industries achieving an excellent sales track record. Experience in telco or ICT account management will be an added advantage
  • Must be self driven, energetic, resourceful, creative and good leadership.
  • Must be proactive and have sense of ownership
  • Able to project strong, positive image of self and company.
  • Able to build good customer relationship at all levels.
  • Able to deliver professional sales presentation, proposals and reports.
  • Able to sell the full range of IT/Telecommunications solutions.
  • High Proficiency in MS Word, Excel & Powerpoint

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