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Global Account Manager

Date: 22-Jul-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

 

Key Responsibilities: 

  • Foster and build good customer relationship at all levels for revenue growth and customer retention.
  • Work with Solution Manager & Sales Specialists to propose relevant and cost effective ICT solutions for corporate customers, covering local, managed and hosting services.
  • Understand and identify corporate customers’ ICT and hosting needs through regular engagement.
  • Identify business opportunities and synergy with customers in areas of cooperation.
  • Identify reciprocal businesses and areas of cooperation whenever there are opportunities.
  • Provide one-stop ICT experience to customers covering related Singtel services.
  • Ensure all support or tasks requested by Global Account Director are done timely and effectively.
  • Ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept. 
  • Work closely with Singtel Global Offices to engage customers and to deliver services to customers.

 

Requirements: 

  • A degree or higher with at least 5-7 years of relevant working experience in account management in various industries achieving an excellent sales track record. Those with experience in telco or ICT account management will be an added advantage.
  • Self-driven, energetic, resourceful, creative and good leadership.
  • Proactive and have sense of ownership.
  • Project strong, positive image of self and company.
  • Build good customer relationship at all levels.
  • Deliver professional sales presentation, proposals and reports.
  • Ability to sell the full range of IT/Telecommunications solutions.
  • High proficiency in MS Word, Excel & Powerpoint.

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

 

 

 

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.