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Head of Credit Risk - Consumer & SME (Digital Bank)

Date: 16-Feb-2021

Location: Singapore, Singapore

Company: Singtel Group

“We are living in exciting times. Technology is reshaping how we live and we want to use it redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia’s leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology company in Southeast Asia offering everyday services to consumers. Together, we have big dreams to unlock and financial inclusion for people in our region is just one.  We want to build a digital bank with the right foundation - using data, technology and trust to solve problems and serve customers.”
Get to know the Role:
•    Responsible for the overall credit risk environment of the digital bank, and integration of credit risk management considerations in key decision-points to achieve the digital bank’s growth and profitability objectives
•    Lead and implement the credit risk management framework across the digital bank, which includes ongoing identification, assessment, monitoring and reporting of key exposures and risks, and the management of these key risks. Responsible in the setting of risk appetite, risk tolerance and mitigation strategies
•    Foster a culture of customer centricity and openness in communication and collaboration, balanced with strong risk compliance and ownership of risks across the digital bank
•    Ensure an understanding of key credit risks and exposures among management, and facilitate responsible and effective risk-taking in line with risk appetite and tolerance
•    Provide risk-focused inputs on key decisions taken by the digital bank including, but not limited to, strategic planning, capital and liquidity planning, new products & services, compensation structure
•    Keeping updated on latest technology changes such as data analytics and artificial intelligence that can be applied to risk management.
The day-to-day activities:
•    Develop/Manage the overall strategic direction of Credit Risk management and ensure safety and soundness of the portfolio and risk taking activities
•    Provide Credit Risk direction and expertise to senior management team
•    Establish overall credit risk appetite and limits for the portfolio in partnership with the management and group risk management leaders
•    Build strong cadre of risk subject matters experts (SMEs) and risk management organizational capabilities that commensurate with the size, scope and risk challenges of the business
•    Manage the development and implementation of overall Credit Risk Management credit and collection policies
•    Manage the development and execution of all Loss Forecasting and Loss Provisioning activities
•    Monitor emerging credit risks from changes in political and economic conditions, laws and regulations, competition, customer behaviours and consumption needs, key vendors and technology and assess and address the potential impacts to the business
•    Maintain a strong control/governance process
•    Establish & maintain strong, transparent relationships with internal audit and regulators
The must haves:
•    At least 10 – 15 years of relevant experience which should include 5 – 7 years of managerial or supervisory experience
•    Having exposure in various types of other risk types risks (i.e. liquidity risk, operational risk, Market risk etc) within a bank
•    CFA, FRM and other professional qualifications preferred
•    Knowledge in technology or data analytics
•    Critical thinking
•    Communication
•    Expert knowledge on risk areas, banking products, services and systems
•    Relationship builder