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IT Analyst

Date: 14-Sep-2022

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit 


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Summary:

IT Analyst is responsible to gather, analyze and formalize user’s business requirements and processes, evaluate on feasibility of implementation and assist Project Manager to plan and manage work assignments for the team. The incumbent is required to front customers and interact with delivery team or cross IT domains.


  • Study and analyze user requirements, prepare detailed functional specifications and related documents by engaging internal stakeholder to meet the project timeline.
  • Prepare project documentation conforming to standards and procedures
  • Liaise with Offshore development team to deliver system according to specification, track and monitor tasks assigned to the team in meeting project schedule, quality and within project budget.
  • Perform and prepare test strategy, test planning, design, execution and management of test program and problem resolution.  Execute extensive functional and integration testing.
  • Support user acceptance testing such as problem resolution, tracking, escalation and closure.
  • Execute implementation activities and support post implementation.

The ideal candidate should possess:

  • Diploma / Degree in Computer Science / Engineering or equivalent
  • At least 1 to 3 years of IT experience
  • Strong consulting skills and good understanding in Agile methodology.
  • Good verbal and written communication skills