IT Sales Director, Financial Services
Date: 2 Nov 2024
Location: Singapore, Singapore
Company: Singtel Group
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
Being part of our Enterprise Strategic Business Group, Financial Services seeks to build business resilience from energy & utilities to chemicals, natural resources, manufacturing, retail, and consumer services. NCS Group helps these businesses drive profitability responsibly through smarter decisions, optimised operations, and enhanced customer and enterprise experiences.
Reporting to the Senior Partner, Financial Services, the successful incumbent will be dedicated to account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in.
What will you do?
Thrive at being a trusted Client Advisor to customise and sell NCS' Solutions and Services according to the business needs of clients. Build deep and trusted business relationships with the client to seed and grow future opportunities, while managing your Business Centre’s sales, sold margin and revenue achievements.
- Orchestrate externally and internally to create environment for successful delivery
- Assess high level conceptual design to ensure that what is sold can be delivered at the right and best margin
- Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
- Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner
- Identify, assess and resolve complex business problems/issues and propose alternative solutions
- Identify and manage issues and risks and act as an escalation point within the account
- Manage and monitor account level risk dollar and budget; control costs to ensure maximum achievement of revenue and margin
- Manage risk and impact of change requests and assist with service request of variation order negotiation
- Work closely with the Lines of Business on project capability gaps
- Manage sub-contractors and vendor contract escalated matters
- Act as the Solution Lead to ensure solution consistency and be the custodian of architecture
The ideal candidate should possess:
- 15 years or more experience doing sales in the Technology/ICT Consulting industry
- Sales & Project Delivery experience in Financial Services industry is a plus
- Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
- Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry
- Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.
- Excellent interpersonal skills coupled with the ability to thrive in evolving, fast changing environment
- Intensely client-focused with strong organizational and project management skills
- Proactive and collaborative with the ability to ideate and manage new initiatives, demonstrating a hands-on and highly organized approach to all tasks
- Ability to lead multiple Project Teams, and highly experienced in managing measured productivity-driven operations in teams.
- Degree with relevant experiences
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.