Infra Engr, Infra Arch & Svc Mgt

Date: 29 Mar 2024

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.


As a Infra Engineer, the broad area of your job responsibilities will cover the following:


  • Responsible for the Operational Management of virtualization systems.
  • Work closely with Team Leader to meet system delivery milestones
  • Proactive monitoring of VMware systems and its health status for customer infrastructure
  • Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
  • Periodic review of implementation plans for best practices.
  • Make recommendations in line with the customer requirements
  • Bring different business divisions together for the common objectives
  • Address technical and business hurdles
  • Managing customer SLA’s for the VMware technical issues.
  • Maintenance of supported security updates to comply within the infra.
  • Maintenance of supported product versions for customer infra.
  • Documentation support (Design updates)
  • Support system ticket closure with right explanations using customer provided tools.
  • Time management and accountability.


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.