Infra Engr, Infra Arch & Svc Mgt
Date: 3 Apr 2024
Location: Singapore, Singapore
Company: Singtel Group
NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.
As a Infra Engineer, the broad area of your job responsibilities will cover the following:
- Responsible for the Operational Management of virtualization systems.
- Work closely with Team Leader to meet system delivery milestones
- Proactive monitoring of VMware systems and its health status for customer infrastructure
- Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
- Periodic review of implementation plans for best practices.
- Make recommendations in line with the customer requirements
- Bring different business divisions together for the common objectives
- Address technical and business hurdles
- Managing customer SLA’s for the VMware technical issues.
- Maintenance of supported security updates to comply within the infra.
- Maintenance of supported product versions for customer infra.
- Documentation support (Design updates)
- Support system ticket closure with right explanations using customer provided tools.
- Time management and accountability.
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.