Infra Engr, Infra Arch & Svc Mgt

Date: 8 May 2024

Location: Singapore, Singapore

Company: Singtel Group

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more. 
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.


We’re searching for a ServiceNow Developer to be part of our diverse team of talent here at NCS! 
If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:
•    To administer and manage ServiceNow ITSM tool for customer projects.
•    Understand Operation business needs and translate into technical requirement
•    To manage and handle ServiceNow ITSM tool for customer project.
•    To apply ServiceNow software patches.
•    To support post implementation tasks including, troubleshooting, administration, patching and upgrades.
•    To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).


A little about you:
•    Good People management skill;
•    Good analytical and problem solving skills
•    Possess initiative with positive working attitudes and customer services oriented;
•    Independent and goal-oriented;
•    Strong teamwork, communication and interpersonal skills;
•    Good written and spoken English;
•    Willing to work after office hours;


What you might also need to have: 
•    At least 1 years of experience in IT industry, with hands-on experience in ground up implementations and supporting Red Hat Enterprise Linux (RHEL), Windows Server 2019
•    At least 1 year of experience with ServiceNow/ITIL
•    Experience with scripting languages such as JavaScript, Python, etc.


As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.  

We Grow our People, Value our Clients, and Create our Future.
We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all. 
You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.  


About NCS Group
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together. 
We’re here to make the extraordinary happen. 


Find out more at and our LinkedIn career site. 
We handle all profiles with the highest level of confidentiality.