Infra Engr, Infra DataOps

Date: 22 May 2024

Location: Singapore, Singapore

Company: Singtel Group


  • Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
  • Provide 1st level operational database support.
  • Service database changes through change request process & provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated and provide timely status updates to relevant parties.
  • Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
  • Ensure service level meet requirement.  Propose and implement action plan when required.
  • Monitor databases according to standard operations procedures. 
  • Involve in implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • A good team player.
  • Prompt 24x7 support.
  • Good customer service.



  • Basic knowledge in Windows Servers and Redhat servers
  • Diploma / Degree in Information Technology, Computer Science or equivalent