Infra Engr, Infra DataOps

Responsibilities:

• Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
• Provide 1st level operational database support.
• Service database changes through change request process & provide status reports to the relevant parties.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated and provide timely status updates to relevant parties.
• Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement.  Propose and implement action plan when required.
• Monitor databases according to standard operations procedures. 
• Involve in implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• A good team player.
• Prompt 24x7 support.
• Good customer service.

Requirements:

• Basic knowledge in Windows Servers and Redhat servers
• Diploma / Degree in Information Technology, Computer Science or equivalent