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Infra Engr, Systems & DBA

Date: 24-Oct-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

As Infra Engineer, Systems & DBA, the broad area of your job responsibilities will cover the following:

  • Manage system changes through change request process & provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Ensure service level meet requirement.  Propose and implement action plan when required.
  • Monitor system according to standard operations procedures.
  • Expected to work during off-peak hours on system activities (e.g. patching, upgrade, CR)
  • Identify, research, and resolve technical problems
  • Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision
  • Provide supporting documentation, reports and other information to management (e.g. system utilization reports)
  • Provide support to users on a variety of system technologies including Microsoft Windows, Hypervisor, Cert/key management, AD/DNS/DHCP and Middleware
  • Be able to write/review/fine-tune scripts, provide L2 level support on Windows, VMware, Azure

Ideal candidate should possess the following:

  • Diploma/Bachelor degree in Computer Information Systems or related field.
  • Having 3-5 years of relevant working experience
  • Candidate with VMWare VCP Certification, ITIL v3/v4 Foundation Certification, Windows Server Certification (e.g. MCSA: Windows Server 2008, MCSA: Windows Server 2012/2016) would be preferred
  • Proficient network and Security (Load balancer, firewalls, Cisco, Juniper, WAF(Web Application Firewall)
  • A good team player, pro-active and god in project coordination and process management