Infra Executive, Infra Hybrid IT

Date: 19 Jun 2024

Location: Singapore, Singapore

Company: Singtel Group

PRIMARY PURPOSE:

  • To provide Maintenance and Operation Support for Data Center Common Infra Structure

 

RESPONSIBILITIES:

  • Assess & implement SR/CR within the stipulated SLA
  • Provide supporting documentation, reports, and other information to management
  • Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
  • Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
  • Assist in problem/incident resolution and determination
  • Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
  • Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
  • Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer
  • 24x7 Standby Support required 
  • Expected to work during off-peak hours on scheduled system activities

 

REQUIREMENTS:

  • Diploma / Degree in Information Technology, Computer Science or equivalent
  • 1 - 3 years of experience in Windows Server 2019
  • 1 - 3 years of experience in Red Hat Linux, System Centre Configuration Management (SCCM), Microsoft SCOM, Veritas - Enterprise Netbackup, Nutanix