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Inside Sales Account Manager

Date: 01-Aug-2019

Location: Singapore, Singapore

Company: Singtel

The Inside Sales Account Manager is responsible for generating and developing sales and maintaining strong relationships for the allocated customer accounts and/or territories. In this role, the ISAM will have quota responsibility and will also need to work cross-organisationally to coordinate pre-sales, professional services, and support resources to drive successful Telecommunications solutions for customers.



  • Manage assigned accounts/territories by nurturing business relationships with clients, understanding their business needs and managing the sales process with an in depth understanding of the client’s buying process;
  • Develop and execute the client account strategy that defines how we will help the client fulfil their business needs, growth plans and differentiate themselves;
  • Successfully build and progress pipeline through proactive calling efforts to clients;
  • Accurate forecast in CRM system;
  • Develop and execute GTM plan;
  • Support marketing or product campaigns to achieve quota;
  • Work with Singtel resellers/ partners for account coverage;
  • Measure, monitor and manage accounts sales performance and provide updates to management;
  • Participate and coordinate the appropriate pre-sales, services and support resources to successfully deliver solutions to clients;
  • Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.


 Skill requirements

  • Must be result-driven and capable of delivering consistent new business and growing and/or maintaining existing businesses.
  • Ability to establish and cultivate strong internal and external customers focused relationships and work seamlessly within a matrix managed environment.
  • Good verbal communication skills with good telephone etiquette and a pleasant voice.
  • Customer oriented, enthusiastic, pleasant disposition, good attitude, hardworking, patient and possesses a strong willingness to learn.
  • Good understanding of telecommunication services is a plus.
  • Proficient in MS Office, specifically MS Excel.



  • Bachelor’s degree holder in relevant discipline or diploma graduates with minimum 3 years of sales experience.
  • Minimum 3 to 5 years’ experience in any sales role is preferred.

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