Job Redesign Lead

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Join Us in Shaping the Future of Work at Singtel !

Singtel is embarking on a bold, enterprise-wide AI transformation that will redefine how we work, lead, and innovate. As part of this journey, we’re looking for a dynamic Job Redesign Lead to drive our Workforce Transformation track — turning strategy into action and ensuring our people are ready for the AI-powered future. 

If you thrive at the intersection of technology, people, and change, and love orchestrating complex programmes that deliver real impact, this is your chance to be at the heart of one of Singtel’s most exciting transformations.

Key responsibilities:

Design & rollout the central Job Redesign Playbook

• Develop an enterprise playbook using a task-based methodology (principles, step-by-step process, templates, tools and governance) for job redesign and role/ skills reconstruction aligned to AI augmentation.

Create frameworks & artefacts

• Build standardised role-profile templates, task decomposition templates, grading/regrading guidelines, job family/role cluster schemas, and skills-mapping templates aligned to Singtel Skills Framework.

Enable HRBPs & BUs

• Coach and enable HRBPs and BU teams to apply the playbook at scale by running workshops, facilitating SME interviews, reviewing team structures, and guiding workforce and skills redesign.

Deliver pilots & scale-up

• Lead early job-redesign pilots (including design, measurement and iteration), capture insights and develop repeatable playbooks for enterprise-wide roll-out.

Design career pathways & bridge programmes

• Work with HRBPs, business leaders and learning partners to design templates and approaches for career ladders, lateral pathways and ‘bridge’ programmes that preserve career continuity and provide clear skill-to-role progression for impacted employees.

Integrate with learning & workforce planning

• work with Skills/Capability and Learning leads to ensure role redesign outputs map into assessments, training roadmaps and redeployment plans.

Measure & report

• Define job-redesign success metrics (e.g., % roles redesigned, redeployment rate, skills readiness), maintain dashboards and provide regular updates to the Programme Office and SteerCo.

Qualifications, Skills & Attributes:

• Educated to degree level with professional certifications such as Certified Organisation Design Professional (CODP®), SHRM or IHRP certifications
• 6-8 years’ experience in organisation design/job architecture/role design in large, matrixed organisations (or consultancy experience delivering large-scale job redesign).
• Proven experience driving task-based job redesign (decomposition, role reconstruction, grading) and solid understanding of task-to-role analysis frameworks.
• Practical experience translating role redesign into grading, regrading processes, and redeployment mechanisms.
• Strong stakeholder management skills with the ability to influence HRBPs and senior business leaders effectively.
• Excellent facilitation capabilities, including SME interviews and co-design workshop delivery.
• Strong written communication skills, with the ability to produce clear playbooks, job design templates, and HRBP/manager toolkits.
• Adaptable and resourceful, able to work both independently and collaboratively, solve problems effectively, and demonstrate a challenger spirit and growth mindset.
• Upholds high professional integrity, accountability, and discretion when handling confidential information.
• Self-driven, professional, and strong in interpersonal skills, with the tact to navigate complex stakeholders and situations.