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Lead, Architecture & Pdt Dev, Telco+

Date: 18-Oct-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a member of the Singtel Group and the leading information, communications and technology (ICT) service provider with presence in the Asia Pacific region.


We deliver end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerise the civil service sector and integrate IT into its public services.


Join us and create your own success story by making a difference at many levels. Our close-knit teams are accelerating businesses, helping communities and growing smart cities across the region.

We have a great opportunity for a talented and self-motivated individual for the role of Lead, Architecture and Product Development (Telco+)


Roles & Responsibilities

As Lead, Architecture and Product Development (Telco+), you will build and lead the architecture practice for Telco+ and own the design, development, and operations of integrated solutions that meet NCS's clients’ and market needs for Telco+..


Other responsibilities include:

Architecture & Design

  • Partner with the Head of Market Development and Solutions and other key stakeholders to drive the Technology strategy, and architecture for Communication, Media and Telco clients.
  • Define and own Business Architecture, Data Architecture, Integration Architecture, Application Architecture, and Operations Architecture.
  • Drive the technology architecture transformation to support the evolution towards intelligent operations and monetization goals. This includes greenfield buildout of mission-critical applications using modern technology patterns and practices
  • Drive technical vision and vision, technology stack selection, and R&D of emerging technologies related to Telco, including Edge Analytics, IoT, Integration, AI, API Exposure, Multi-channel consumer engagements.
  • Be a trusted advisor to the client to identify opportunities for technology leverage in business transformation
  • Ensure that applications are architected with supportability, availability, security, cost-effectiveness, and exemplary client experience in mind
  • Architecting "XaaS" based platforms with high availability, Modularity, Extendibility, Scalability, security, and performance
  • Define Architecture governance standards and references for delivery and drive the architecture reviews and code reviews
  • Own Solution design for large telco opportunities during inception and pre-sales state which


Thought leadership and Innovation Ecosystem

  • Be part of the councils, technical advisory boards of relevant professional associations in the region
  • Delivered Technical Webinars to large audiences
  • Moderate Technology forums and panel discussions
  • Actively involved in Singapore and regional ecosystem of Small-Medium Businesses and start-ups

Platform Solution Engineering and Life Cycle Management

  • Partner with internal or external technology solution providers to provide estimates, develop overall implementation solution/application plan, and serve as a lead as required, to implement the installation, customization, and integration efforts
  • Manage software vendor relationship as necessary
  • Connect business goals with technology goals and priorities development iterations.
  • Enable collaboration with research institutes and government agencies, create platform Sandbox for Open Innovation
  • Establish the product strategy and roadmap covering competitive analysis, market sizing, and preparing product requirement documents.
  • Evaluate the strategic, product, and operational fit of solutions and partners, including 3rd party SIs and deployment vendors, for each IoT application
  • Manage each product lifecycle, including tracking and analyzing product revenue and cost performance, profitability management, product competitiveness, future enhancements, and End-Of-Life planning 


The ideal profile should have / be:

  • At least 15 years in technology experience with system integrators, solution providers, consulting firms, and product vendors.
  • Strong expertise in IoT, Edge Analytics, Digital Twins, and Communication technology.
  • Demonstrable experience across various topics, including Target Operating Models, Data Strategy and Architecture, Technology and Digital Strategy, Enterprise Architecture.
  • Experience with managing Telco Product/Solution management, preferably SaaS or XaaS construct.
  • Ability to challenge senior leadership and influence outcomes on a platform operating models, data sourcing, and technology design choices - practiced in large and complex organizations.
  • Thought leadership on architectural best-practices, IoT, Edge Computing, trends impacting the Telco industry, data strategy implementation, and how Telco must react to evolving disruptions and business model changes.
  • Result-oriented, dedicated, hardworking, and can work independently while also working under pressure to deliver on time with a high level of integrity, sense of urgency, attention to detail, and quality standards.
  • Good communication and interpersonal skills combined with strong problem-solving capabilities and the ability to learn.