Lead, Technical Master Data Management

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Date: 1 Apr 2026

Location: Sydney, Australia

Company: Singtel Group

Optus is a leading Telecommunications company that is known for delivering innovative solutions to its customers, disrupting the industry, and becoming a technology company with a diverse offering of products and services. With a strong commitment to excellence and a customer-centric approach, we’re committed to pushing the boundaries of artificial intelligence and digital channels to accelerate our strategy.  
 

What You’ll Do 

Working within the Optus’  Data Foundation and Transformation Team as well as multiple senior internal stakeholders across Optus, you will be responsible for: 

  • Lead the strategy, roadmap, and evolution of enterprise Master Data Management (MDM) capabilities, aligned to Optus’ data transformation agenda.  
  • Own and drive the migration, including impact analysis, delivery oversight, and stakeholder enablement.  
  • Act as Product Owner for platforms — managing the backlog, defining epics and user stories, and prioritising delivery based on business value. 
  • Design and implement scalable, governed MDM solutions covering customer, address, and reference data across the enterprise.  
  • Partner with business, data, engineering, and architecture teams to capture requirements, define use cases, and ensure platform performance, quality, and security.  
  • Drive adoption and change management, including training, onboarding, governance standards, and communication across diverse business units.  
  • Integrate AI-enabled capabilities (e.g. natural language queries, automated insights) to enhance usability and decision-making.
  • Define and track KPIs for adoption, data quality, performance, and cost efficiency, ensuring value delivery and continuous improvement. 

 
 

What You’ll Bring 

  • Deep expertise in Master Data Management (MDM), including customer, address, and reference data domains  
  • Strong technical and architectural capability, with experience in enterprise data platforms and semantic modelling  
  • Proven product ownership mindset, driving roadmaps, backlogs, prioritisation, and value delivery  
  • Handson experience leading platform migrations (e.g. Informatica to Atacama) with minimal business disruption  
  • Ability to influence, communicate, and drive adoption across technical and nontechnical stakeholders  
  •  Strategic thinking combined with a pragmatic, delivery-focused approach in fastpaced environments  
  •   A collaborative, proactive, and continuous improvement mindset aligned with enterprise transformation goals 

 
The Good Stuff... 

  • Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners. 

  • Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 

  • Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. 

  • Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. 

  • We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 

  • Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. 

  • Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). 

  • Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. 
     

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours. 

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity