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Lead Consultant (Salesforce)

Date: 25-Jul-2022

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit



The Lead Consultant / Lead IT Architect(Salesforce)  is responsible for creating the most appropriate architecture and providing technical leadership in large complexity Salesforce project(s) independently.


Main Responsibilities:

1. Project Delivery

  • Provide technical leadership in large complexity project(s) independently.
  • Define system-level application architecture that includes high-level design, architectural policies and principles, design and programming guidelines, implementation risks and mitigation measures, software development and integration strategies, software configuration controls, etc.
  • Maintain control over the architecture throughout the entire software development lifecycle by continuously making critical adjustments to the architecture to ensure desired results are achieved.
  • Involve in requirement analysis phase to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues to business analyst teams.
  • Develop the Technical Design Specification (TDS) independently.
  • Provide technical leadership in the project through established design and development methodologies, to ensure system meets functional and system requirements.
  • Engage customers to explain the rationale of architecture’s selection, or other technical issues.
  • Ensure best ractices, frameworks and re-useable components are employed in the project.
  • Trouble-shoot technical problems faced by the project team.


2. Organisation Development

  • Coach, train and mentor Consultants.
  • Share technology knowledge with the rest of organisation through Community of Practice (CoPs) or other in-house forums.
  • Package and conduct technical courses.
  • Contribute to knowledge repository on experience learnt through project implementation. 

3. Business Development

  • Be involved in pre-sales solution activities to review technical solution and estimated effort prepared by proposal team.


The ideal candidate should possess: 

  • Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent.
  • Typically 7 - 10 years’ experience in project management/technical role with responsibilities that apply in-depth knowledge of Salesforce solution principles and design.
  • Requires 5 years or more experience in Salesforce projects.
  • Experience in developing and deploying large scalable production applications on Cloud platforms and Containers
  • Working knowledge of DevOps software development tools and methodologies.
  • Broad and deep knowledge in current IT technologies.
  • Proficiency in Salesforce delivery methodology and standards.
  • Certification in Salesforce clouds.
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop and maintain respectful and trusting relationship.
  • Proficient in written and spoken English.
  • Able to travel as required.


Apply today to and be part of the team to Make Extraordinary Happen!