Senior Network Solutions Engineer

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a part of something BIG!

The role of Senior Network Engineer is to support the IT Project activities of Project Infrastructure, supporting the Project Manager to achieve project targets.

• Comply to ITSM/ITIL methodologies in Project Execution e.g. Change, Incident, Service Request & problem management.
• Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability.
• Troubleshoot network issues reported by users, identify the root cause, and implement appropriate solutions in a timely manner.
• Senior Network Engineer assigned to lead to do Tech-Refresh projects and deliver the on time.
• To train the staff from the beginning and ensure they deliver the support to BAU, Projects and Tech-Fresh effectively.
• Extend support and take additional tasks & covering staffs whenever they need it for smooth BAU & project/ Tech Refresh.
• Need to provide support to Project teams for security/Firewall/Load Balancer in New Home and other projects.
• Collaborate with network engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
• Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
• Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
• Keep up-to-date with emerging networking technologies, trends, and best practices to recommend and implement network enhancements.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.

Make an Impact by:

• Develop scalable and efficient network architectures tailored to the organization's needs, including LAN, WAN, and data center solutions.
• Oversee the deployment of network solutions, ensuring alignment with design specifications and best practices.
• Monitor and analyze network performance, identifying areas for improvement and implementing optimization strategies.
• Design and implement network security measures, including firewalls, VPNs, and intrusion detection systems.
• Work closely with IT teams, including systems administrators and software developers, to ensure seamless integration of network services with other systems
• Create and maintain comprehensive documentation for network configurations, policies, and procedures.
• Diagnose and resolve complex network issues, providing expert support to the IT team as needed.
• Keep up to date with the latest networking technologies and industry trends to continually improve network architecture
• Drive and complete Router/Switch Tech-refresh, Load Balancer Tech-refresh
• Co-ordinate with application teams, internal/external teams for migrations tasks.
• Extend support and take additional tasks staffs whenever they need it for smooth BAU operation.
• Support all project tech-fresh and migrations in Singtel
• Support project tech refresh in Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundry/Radware load balancers, DNS, SDN, IPAM, Wireless,Tacacs and VPN
• Senior Network Engineer assigned to lead to do FW/Load Balancer Tech-Refresh projects and deliver the on time.
• Need to provide support to Project teams for security/Firewall/Load Balancer in New Home and other projects.
• Support & manage Core Infrastructure to deliver desired services/outcomes
• Take accountable for the quality, timely & customer satisfaction of the project/Network operation service delivery objectives
• Ensure the Network tech-refresh, migration and Project service delivery aligned with Singtel ITSM standards.
• Align or enhance ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB
• Recommend network security measures, such as firewalls, network security audits, or automated security probes.
• Identifies necessary network changes, validates proposed changes through testing, develops/submits a detailed work plan
• Participate in network technology upgrade or expansion projects and testing as well.
• Implementing and administrating network routing protocols such as EIGRP, OSPF, BGP & network Security.
• Create and maintain comprehensive documentation for all implemented networks include Diagram and SOP.
• Communicate with vendors to gather information about products, alert them to future needs, resolve problems, or address system maintenance issues.
• Implement information security principals when creating and designing information systems in order to keep all classified and sensitive information secure
• Involves in operational concerns for architectural decisions at technical competency level
• Provide support to VPN users  & old unused firewall clean up.
• Encourages and drives the team through self-development initiatives; mentoring engineers / staff

Skills for Success:

• A Degree in Computer Science / IT or equivalent
• A minimum of 10 years’ experience required.
• Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
• Strong investigative, problem-solving skills - ability to identify problems and provide solutions in Router, Switches, Firewall, Load Balancer, VPN, Wireless, DNS, Tacacs & IPAM..

troubleshooting knowledge in FortiGate/Checkpoint Firewalls, F5/Radware load Balancer, VPN, & Tacacs configuration.

Rewards that Go Beyond:

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.