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Lead IT Architect, Infra Arch & Svc Mgt(EDMS)

Date: 26-Mar-2023

Location: Singapore, Singapore

Company: Singtel Group

We have a great opportunity for a talented and self-motivated Lead IT Architect to join us. At NCS, we seek to nurture talents in creating and developing innovative solutions. If you are passionate about new technologies and new ideas, NCS could be a place for you!


To lead overall technical architecture and direction during solutioning and delivery phases across various domains of technologies, for NCS-EDMS line of business which covers Government and Enterprise.


Working in a dynamic and fast-evolving business environment, this architect role is expected to keep abreast of latest ICT technological developments. A typical technical solution usually involves broad infrastructure covering fundamental IT areas like Network, Infrastructure Security, Compute Systems, Storage & Backup, Directory Services, Service Management and Enterprise Management System and also newer areas like automation capabilities, cloud services etc. 


The architect is also required where required to work closely with NCS CSU and Competency team to grow business revenue in new technology areas.


During solutioning phase, the key functions are designing overall solution architecture that meets customer requirements, preparing tender proposals, presenting solution to customers, and responding to clarification queries on the proposed solution.  


During delivery phase, the key functions are delivering the proposed architecture design, working with various delivery teams in the technical design, security compliance, inter-dependencies and manage deviations (if any) to the original proposed solution, bill-of-materials, requirements or scope awarded.


The key expectations for this role are :-
•    Leading and facilitating the solution architecture and managing any exceptions or gaps.
•    Aligning proposed solution architecture to overall business strategy.
•    Analyzing the current architecture (where relevant) for weaknesses, identify opportunities for improvement and perform architecture review.
•    Leading and collaborating with different technical competencies / delivery teams on architecting overall solution design, integration considerations and adopting different perspectives to develop innovative solution whereby the different technical competencies/delivery teams will be taking care of their respective pre-sales, solution design, implementation and operations.

Key Responsibilities 

a)    Provide presales support and lead solution team comprising of technical presales, competency centre subject-matter-expert (SME) and partners in proposing innovative end-to-end ICT solution that meet customer requirements cost-effectively, resulting in successful bids / sales.
b)    Ensure that the proposed solution and approach is agreed with both internal stakeholders and practices to drive for an outcome that are viable and acceptable.
c)    Work closely with the technical competencies team on relevant technologies required by customers and for new business growth.
d)    Engage and build close partnership with product principals for better synergy in both solutioning and delivery phases.
e)    Coordinate and support solution deliverables (e.g. risk and proposal) that are subject to internal solution governance and review processes.
f)    Keep abreast of key technology trends and introduce innovative solutions to customers that enhances user experience, organisational efficiency, ICT service reliability, availability and operational excellence.
g)    During delivery phase, support technical team, competency SME / architects and partners in delivering end-to-end integrated solution architecture based on proposed solution; and resolve any arising architectural issues or gaps.
h)    Support the delivery team to ensure projects are delivered on time and on budget.
i)    Provide technical leadership, guidance, and inspire project team to achieve success through alignment of strategic objectives, teamwork, quality deliverables with an independent and objective point of view.


The ideal candidate should have/be:

  • Degree in IT / Computer Science / Engineering or equivalent
  • Over 10 years of experience in ICT infrastructure architecure either as Solutioning Architect /  Delivery Architect in a System Integration environment and/or management of large- scale infrastructure projects across different technology stacks.
  • Minimum 5 years of experience in solution architect related role – with proven track record in leading technical team in solution proposals with successful wins.
  • Involved and have designed to successfully implemented in at least two such relevant project (>S$10mil total contract value and having a spread of technology solutions utilised). 
  • Experience in solution architecture involving broad areas like server, storage, network, security, cloud and/or virtualisation technologies.
  • Some experience or appreciation of Program / Project management for syngergy and better coordination with Program / Project management Office as part of Project Leadeship team.
  • Good understanding of customer business requirements and how the proposed ICT solution can achieve these business objectives for its stakeholders.
  • Broad knowledge in latest trends in server, storage, network, security, automation, cloud service offerings and/or virtualisation technologies that can be applied in solution proposals.
  • Proven skills in managing/ coaching and influencing across functional teams in large organisations.
  • Experienced in delivering highly integrated and multi-platform solutions.
  • Preferably with some knowledge of DevSecOps, CI/CD and automation technologies.
  • Ability to engage customers well and strong drive for successful proposals.
  • Strong interpersonal and communication skills with ability to explain technology from a customer perspective.
  • Ability to work under pressure, resilient and team player with ability to work with multiple stakeholders to deliver a common goal.
  • Adept working in matrix organization and with different team mates within and across departments.
  • Possesses strong leadership and communication abilities.
  • Able to work independently.
  • Creative and inquisitive in nature to gain understanding and learn new applicable technology.
  • Experience in Singapore Government ICT or relevant Enterprise project proposal and implementation (>S$10mil).



Apply today to be part of the winning team that does great work!