Lead IT Architect, Microsoft

Date: 10 Jul 2024

Location: Singapore, Singapore

Company: Singtel Group

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.


We’re searching for a Lead IT Architect, Microsoft, to be part of our diverse team of talents here at NCS!


We are looking to onboard a highly experienced & seasoned Microsoft Dynamics 365 CRM Solution Architect with additional capabilities in project management, delivery, client-facing, and stakeholder management. This role will hold the responsibility of designing and implementing innovative solutions using the Microsoft’s Dynamics365 CRM platform during both Pre-Sales & Delivery phases. Leading large scale transformation delivery projects, this role will be responsible for managing the projects end to end and drive delivery excellence. The candidate must have strong client-facing and stakeholder management skills to ensure successful communication and collaboration throughout the project lifecycle.


If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!


What we seek to accomplish together:


  • Play an active role in pre-sales activities by participating in client meetings, understanding their pain points, and proposing tailored Dynamics 365 CRM solutions.
  • Collaborate with the sales team to develop compelling proposals and presentations that effectively communicate the value of our offerings.
  • Act as a trusted advisor who consults with organizations and implementation team members to refine business requirements into a cost-effective, scalable & future proof solution
  • Develop and present customized demos and proof-of-concepts to showcase the capabilities of the Dynamics365 CRM platform.
  • Design and architect innovative solutions using Dynamics365 CRM to meet business requirements and deliver value to clients.
  • Facilitate design decisions across development, configuration, integration, infrastructure, security, availability, storage, and change management
  • Manage project delivery to ensure timely and high-quality outcomes, using Agile methodology and best practices.
  • Collaborate with cross-functional teams, including developers, business analysts, quality assurance, and project managers, to ensure successful project delivery.
  • Build and maintain strong relationships with client stakeholders, providing regular updates and ensuring their satisfaction throughout the project lifecycle.
  • Provide guidance and mentorship to team members on Dynamics365 CRM best practices, project management methodologies and latest trends & innovations in the Dynamics 365 product

A little about you:



  • Bachelor's or master's degree in Computer Science, Information Systems, or a related field.
  • At least 10 years of experience in Dynamics365 CRM, with additional experience in project management & large-scale project delivery.
  • Functional and technical knowledge of Power Platform, Dynamics365 apps, related Microsoft cloud solutions, and other third-party technologies
  • Experience with configuring and customizing Dynamics365 CRM to meet business requirements.
  • Strong understanding of Agile methodology and project management best practices.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders.
  • Ability to work independently and collaboratively in a team environment.
  • Certifications in Dynamics365, project management, or related fields are a plus.


As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future. 

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports. 


About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.