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Principal Project Director (Cloud)

Date: 04-Nov-2022

Location: Singapore, Singapore

Company: Singtel Group

ExtraOrdinary Career starts here..


NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit



The Principal Project Director requires full appreciation of NCS offering from application, infrastructure and communication engineering. He/She is responsible for the service delivery management of the cloud projects. He/She ensures that NCS achieves the revenue, profitability, quality and customer satisfaction targets for the delivery across the LOBs, while also overseeing the customer solutions aspects for the technical proposals to meet these clients’ requirement and win new deals.


Perform the role of delivery lead for identified NEXT-led project (hosted on cloud), that spans across multiple practices. He is also required to set up a distributed project management delivery approach across SG, SDC and IDC, and subsequently head a team of delivery leads that manages NEXT-led projects (across multiple practices).


As the delivery/project lead he is responsible for the service delivery management of the NEXT-led project. He is to ensure that projects under his purview, achieves the revenue, profitability, quality and client satisfaction targets for the delivery across NEXT, while also overseeing the solutioning aspects of technical proposals to meet client’s requirement.


This role manages a team of highly motivated individuals in the analysis, design, development, implementation and/or maintenance of systems. He/She should also possess superior project management capabilities and a proven track record in assuming overall responsibility and managing multi-million dollars projects in both the government and commercial sectors. He/She will also need ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.



  • Lead and manage the project delivery teams to deliver the revenue and profit targets
  • Lead and manage the solution team during the pre-tender, tender or trial stages to help in winning new contracts.
  • Manage a team of project managers to ensure timely delivery of services to the customers in a cost-effective manner.
  • Work closely with LOBs to ensure that qualified resources are in place to meet project requirements.
  • Defines formal reference architecture and guiding principles for related systems.
  • Establish responsive business relationship with customers including problem reporting, escalation and resolution processes.
  • Manage risk and the impact of customer change requests, hence identifying all the downstream implications to services, timelines and costs.
  • Manage the service support team for preventive and timely system issue resolution
  • Manage and monitor the budget and control costs to ensure maximum achievement of revenue and margin.
  • Close the loop by providing feedback to service and/or product offering teams around competitive intelligence and product/service innovation.
  • Constantly look out for new technologies to supplement the cloud practice and build the necessary competency to build deep engineering capabilities in the organization.
  • Implement technology risk and control framework to the team.
  • Develop and communicate delivery status and performance reports.
  • Build and maintain strong partner relationships with key vendors and contractors to serve the clients requirements.
  • Collaborate with various internal stakeholders (e.g. Client Service Unitsand external groups (e.g. vendors) in having close relationship with customers to serve their current and future needs in their respective sectors.


The ideal candidate should possess the following:

  • Typically 15 years’ experience in technical role with responsibilities that apply in-depth knowledge of architectural principles and design.
  • Experience in developing and deploying complex scalable production applications on Cloud/PaaS platforms and Containers.
  • Working knowledge of DevOps software development tools and methodologies.
  • Broad and deep knowledge in current IT technologies.
  • Proficiency in Java-related technology specification and standards.
  • Certification in appropriate technologies is an advantage.
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop and maintain respectful and trusting relationship.
  • Proficient in written and spoken English.
  • Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent.
  • Able to travel as required


Apply today to and be part of the team to Make Extraordinary Happen!