Lead Project Manager (Scrum Master), Applications Product Development

NCS is the leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 13,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We are seeking for a Lead Project Manager (Scrum Master) who will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products.

You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

What we seek to accomplish together:

Project Delivery

• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality. Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the scope definition and change control mechanism and the integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration, and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimize rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Product Development

• Vision and Strategy: Manage the product development lifecycle using agile methodologies. Work closely with development teams to ensure timely and high-quality delivery of product features. Define and communicate the product vision and strategy. Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis: Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market. Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management: Collaborate with cross-functional teams, including engineering, design, Change Management, and Client. Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization: Gather and prioritize product and customer requirements. Translate business requirements into technical specifications for the development team.
• User Experience and Design: Ensure the product delivers an excellent user experience. Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users): Plan and coordinate product releases, working with Change Management teams to develop release strategies. Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting: Use analytics and key performance indicators (KPIs) to track product performance. Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner: Work hand in hand with the Product Owner to ensure seamless execution of the product strategy. Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks. Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts. Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities. Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules: Lead and coordinate efforts across different modules of the product. Foster collaboration and communication between teams working on various product components. Ensure integration and consistency across modules to deliver a cohesive product experience. Ensure that product features are consistent and harmonized across different modules and components. Mentor and guide team members to enhance their skills and performance.

A little about yourself

• More than 10 years of IT Project and/or Product Management experience
• Prior experience in defence, homeland security and public sector related projects are preferred.
• Experience in managing projects in Agile methodology development, implementation, and support of engineering/ information technology projects in a range of organizations
• Proven track record in assuming overall responsibilities and managing large scale projects
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain a respectful and trusting relationship
• Due to project nature, only Singaporeans are encouraged to apply.

Certifications & Skills:

• Strong technical knowledge of software development and innovative technologies in the market.
• Proficiency with product management tools (e.g., Jira, Trello, Aha!)
• Certified Scrum Product Owner (CSPO)
• Certified Scrum Master (CSM)
• Project Management Professional (PMP) or similar project management certification.

About NCS Group

We want to create the extraordinary and to impact millions of people every day.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

Are you looking for value adding and impactful work?

Do you want to make a difference with your expertise?

We want to invest in you! With us, you’ll be able to make it happen.

We’re here to make the extraordinary happen.