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Lead System Analyst (BI)

Date: 15-Nov-2021

Location: Singapore, Singapore

Company: Singtel Group

The Lead System Analyst - Business Intelligence(BI)  is responsible to collect past and present data in order to establish the fashion of an organization’s operation. The data collected can then be analyzed and put into use with statistical tools for the development.



  • Test, implement and document BI systems.
  • Evaluate existing data-collecting and analytics systems.
  • Build predictive models and machine-learning algorithms.
  • Analyse big data to discover trends and patterns.
  • Translate business needs into technical specifications.
  • Establish procedures for data sharing with internal and external stakeholders.
  • Ensure we use accurate and secure methods to extract data.
  • Use data visualization techniques to present information.
  • Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
  • Make changes to configurable items, which include hardware, software, documentation, etc.
  • Participate in Coding and Code Review.
  • Assist in the integration testing, system testing, User Acceptance Test & implementation activities. 
  • Prepare user manual and operations manual, and plan & facilitate training of users and operators.
  • Provide post implementation support (including production support and service requests).
  • Escalate and discuss critical issues such as scope creep with the relevant managers.
  • Conduct requirement gathering sessions and gap analysis of current business process to identify improvement opportunities.
  • Communicate with customers on project issues and/or clarifications.
  • Track the progress and provide updates to Project Manager.
  • Resolve problems promptly and provide effective solutions.


The ideal candidate should possess:  

  • Diploma / Degree in Computer Science, Engineering or a related discipline
  • At least 2 to 4 years of IT Experience in IT business analysis techniques
  • Prior experience as a BI Consultant, Data Scientist or similar role
  • Experienced with data mining and machine learning
  • Knowledge in using business intelligence tools (Tableau and Microsoft BI Power) and data processing frameworks (like Hadoop and Samza)
  • Strong skills in statistics and reporting
  • Knowledge in using predictive and analytics solutions
  • Ability to grasp & understand usability requirements & design
  • Good verbal and written communication skills