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Lead System Analyst (BI)

Date: 23-Jul-2022

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit 


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Summary:

The Lead System Analyst - Business Intelligence(BI) is responsible to collect past and present data in order to establish the fashion of an organization’s operation. The data collected can then be analyzed and put into use with statistical tools for the development. Identify and translate our business user strategy and requirements into solutions underpinned by Data & Analytics, where Data Visualization will plays a key part of the solution. An expert in selecting the visualization tool, optimal architecture and delivery approach that will service our business needs with capability, and risks to achieve the business outcomes. Be a thought leader and in the forefront of visualization trends and best practices.



  • Test, implement and document BI systems
  • Evaluate existing data-collecting and analytics systems
  • Build predictive models and machine-learning algorithms
  • Analyze big data to discover trends and patterns
  • Translate business needs into technical specifications
  • Establish procedures for data sharing with internal and external stakeholders
  • Ensure we use accurate and secure methods to extract data
  • Use data visualization techniques to present information
  • Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
  • Make changes to configurable items, which include hardware, software, documentation, etc. 
  • Participate in Coding and Code Review.
  • Assist in the integration testing, system testing, User Acceptance Test & implementation activities.  
  • Prepare user manual and operations manual, and plan & facilitate training of users and operators. 
  • Provide post implementation support (including production support and service requests).
  • Escalate and discuss critical issues such as scope creep with the relevant managers.
  • Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
  • Have clear and open communication with customers on project issues or clarifications
  • Track the progress and provide updates to project manager
  • Work to resolve  problems promptly and provide effective solution

The ideal candidate should possess:

  • Degree/ Diploma in Computer Science, Engineering or a related discipline
  • 2-4 years IT experience
  • Experience in IT business analysis techniques
  • Experience as a BI Consultant, Data Scientist or similar role
  • Experience with data mining
  • Good knowledge of machine learning
  • Experience using business intelligence tools (like Tableau and Microsoft BI Power) and data processing frameworks (like Hadoop and Samza)
  • Strong skills in statistics and reporting
  • Work experience developing/supporting Bespoke application
  • Familiarity with our industry is a plus
  • Technology -Analytics tools like Tableau and Microsoft Power BI 
  • Domain – Familiar with Project Financial, Project management tools etc
  • knowledge using predictive and analytics solutions.
  • Project Management Portfolio tools, Project Financial domain experience preferred.
  • Good verbal and written communication skills