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DevOps Lead

Date: 20-Nov-2021

Location: Sydney (Macquarie Park HQ), Australia

Company: Singtel Group


Job Summary


This position reports to the Associate Director, Portfolio Management Integration within the Technology Infrastructure (TI) business unit and Group IT division. The DevOps Support Engineer’s role is an essential role in the TI team. The incumbent is responsible for proactively maintaining TI productions systems so that risks to loss of availability or performance are mitigated before an impact occurs. TI systems must be available a minimum of 99.95% of the time. The incumbent will also be required to make code and configuration changes to TI systems.The incumbent will perform regular analysis of the applications, data, network, and technical components of the TI systems and work with application architecture to plan future architectures, design and develop POC’s to explore new concepts.


Key Responsibilities


  • Improve infrastructure performance and operational efficiency by reducing service downtime and maintaining or reducing transaction duration times.
  • Maintain key internal systems and services to keep TI as a team functioning. E.g. Version Control, System conformance, Knowledge support, release and deployment systems.
  • Complete all required training courses within the allocated timeframes.
  • Liaise with stakeholders such as internal and external development teams, and relevant IT teams ensuring ensure all stakeholders are considered and are informed of issues and risks in production. This will be measured by the number of escalations pertaining to lack of communication of production issues and risks.
  • Develop Subject Matter Expertise for the managed TI production and other platforms. Ensure that all standard operating procedures, known issues and workarounds are documented in the knowledge support systems ( i.e. wiki )
  • Follow Change Management processes and procedures ensuring all necessary documentation is completed in necessary timeframes.


Experience and Qualifications


  • 5 – 8 years industry experience in a DevOps team, IT or engineering projects
  • Degree in Engineering, Computer Science
  • Knowledge of business processes and technical strategies that enable IT to support business needs
  • A minimum of 5 years’ experience working in the operations team of a large complex organization such as a Tier 1 telco or Bank.
  • Demonstrated experience in build and release management processes(CI/ CD )
  • Demonstrated experience with software repositories such as GIT & Stash
  • Demonstrated experience with java build CI/CD tools such as Tekton,Jenkins Maven & Openshift
  • Demonstrated experience with automation tools Helm, Operators, Docker, Ansible